Today I was greeted by a young woman in the optical department in Katy, her name is Josie. Although she was very busy she acknowledged me right away. She assured me she would be with me shortly . When I sat down I told her I had a script and wanted to know the price of replacing the lens in my existing glasses. After she showed me the options on what I had ask for, I also wanted to look at new frames. After a back and forth on my part we found a resolution that I was happy with. She was patient and kind . I would feel comfortable recommending this group of professionals to my closest of friends and family.