Picture this, I set my alarm for 8 am, it goes off, I say Eh I can snooze a couple a times and make it in time for my 9 am consultation. I wake up at 9:05. Well there goes your appointment Ben, and now you get to beat yourself up for taking up their time and business. I call Mann Eye Institute and Chris or Deborah at the front desk were so kind and let me know its okay and we can reschedule. I ask if there is any way to get in today. They said they would check even though they were booked up. They let me know I could get in at 10 am!<br><br>I arrive and am greeted by Chris and Deborah at the front desk. They let me know that it is okay I missed my 9 am appointment and that they are glad Im here now. Very professional and nice, good vibes.<br><br>After I wait for a short period of time, Elvia my tech comes and gets me. Let me tell you, she is a master at her craft and guides me through each of the machines, letting me know about what each of them do. I commented about her glasses after she said her husband had Lasik, and she said shes getting Lasik tomorrow. Im excited for her. Very friendly and professional.<br><br>Next up, after waiting for a short period of time again (remember I missed my original appointment), Im taken back to see Dr. Cessac. She just had a cool vibe about her, the kind of vibe that let me know I could relax and be myself. Again, just so cordial and professional, guiding me through each step and giving me some positive affirmations when doing the eye tests (even though I wasnt acing the tests). She was very patient as I went through the questions I had (didnt have my morning coffee, so took a while to remember them).<br><br>Next, after waiting for a short period again I see Kim the counselor. Very affable, friendly, and professional. She gave me all the information I needed with a booklet about the doctors, the pricing, and the discounts (very reasonably priced). She answered any questions I had and let me know what to expect before, during, and after the procedure, giving me insight and details about the steps.<br><br>Lastly, I was taken back to Chris Deborah at the front desk again, which was a nice treat as I enjoyed their presence and chatted a little bit. The consultation was free and they let me know again not to worry about missing my original appointment.<br><br>This place has an awesome staff, so professional and so friendly! One of the best places if not the best place I have checked out and I would definitely recommend them to anyone considering getting Lasik. If you are considering Lasik, even just a little bit, do yourself a favor and just schedule a consultation (its free) with Mann Eye Institute, their staff will impress, you will have an awesome experience, and the staff will win you over.<br><br>Thank yall so much for this morning! I am not getting paid or getting any discounts for this review, this is just my experience.