Frantz EyeCare

4.7

4699 reviews

4196

190

221

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rodolfo putzeys Via Google Business Profile - Fort Myers

6 years ago

Florencia Bonnardel Via Google Business Profile - North Naples

6 years ago

The best ophtalmologyst I could ever met! she helped me with on my holidays with a terrible conjuntivitis and allergy. I will always be grateful to Dr Anderson!

keshav goyal Via Google Business Profile - North Naples

6 years ago

I had a fantastic experience. Great service. Highly recommended. :) thank you.

Monica W. Via Yelp - Fort Myers

6 years ago

Here is an addendum to our review. After writing this review we were contacted by the CEO of Frantz Eye Care who asked what happened. We explained the situation and he asked to review the circumstances and get to us by the end of the day, which he did. The CEO JD, offered to refund us the cost of the glasses and the last dr. visit. We accepted this and we have since gotten a check from them for the monies that were incurred. We appreciate the fact that they were doing Do diligence and fixed the situation. We wish now that we had had recourse at the time of the incident and all of this could have been avoided. Thank you Frantz Eye Care for making things right.<br><br>Here is the original review that Yelp wanted down. It was written by my husband and I posted it for him. In the meantime I have spoken with Frantz EyeCare and we are working it out and I have told them he would update this review at the end of the week as long as they follow through on their promise. <br>Stay away, Stay away, stay away. I don't know how else to say this. I have been wearing glasses since 18 months old and am now 71, I went to Franz because they were supposed to be "great". I am are sorry we went. They missed the mark totally. They prescribed me with a new RX for glasses, I've complained to them for the last 2 years and that I'm still not able to see and their response is this is the best you're going to get. Finally, went to another Eye doctor who said that the reason I can't see is that I have the wrong RX. I'm far sighted and they gave me glasses for near sighted. REALLY!!! I've spent thousands of dollars and the mistake is that they gave the wrong RX? I got new glasses today and guess what I can see!! Not only can I see but I see better now than I'v seen in the last 10 years. STAY AWAY from Franz.

Healthgrades User Via Healthgrades - Boyd Vaziri, MD

6 years ago

I scheduled an elective lens replacement with this office, and carefully obtained cost estimates. As the billing rolled in afterwards, it became apparent that the end cost to me is approximately $2500 per eye higher than what this office provided me in terms of quotes. Aside from the fact that I feel completely mislead here and that this dollar amount would have been a decision-changing consideration for me, I cannot believe that this office has not encountered this before and done a better job