Frantz EyeCare

4.7

4355 reviews

3886

172

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AJ Attavar Via Google My Business - Naples

4 years ago

Richard Arikian Via Google My Business - North Naples

4 years ago

Best exam that I've had in quite a while. Professional and detailed. Schedule an appointment - you will not be disappointed.

Ronald Purnell Via Google My Business - Fort Myers

4 years ago

Dr. Frantz is an honest and caring Doctor.

Mary Beth Eisman Via Google My Business - Fort Myers

4 years ago

Update 5/20/19: After 3 months of pursuing our grievance (below), the invoice was withdrawn. It was difficult to get to the right person, but in the end the company did the right thing.My husband went here in January to diagnose and treat a significant change of vision. He suddenly can't read and has a half field of badly blurred vision in one eye.They had him see an optometrist, not an ophthalmologist. She could not diagnose the problem, claiming it was "floaters" and would settle down over time. She did not arrange any consult with an ophthalmologist. The office refused his request to schedule a follow-up with a neuro-ophthalmologist. He has signed three releases of medical records in the past two weeks. In more than a week, neither the neuro-ophthalmologist nor his ophthalmologist in Ohio has received them. We still can't schedule the follow-up appointment. We call every day.POOR SERVICE and POOR patient care. This place is no more than a business PUSHING high-price elective and cataract surgeries. Don't go to them for an actual vision problem.PS - Now we are in April. We found our own neuro-ophthalmologist in Sarasota, NO THANKS to Frantz Eye Care. My husband had an optic nerve stroke that the optometrist at Frantz had no chance of diagnosing and no interest in referring to a more qualified doctor.His doctors have now ordered a VERY expensive medication, a full vascular workup, a TEE scan (scope with a camera down his throat) and a brain MRI.The optometrist at Frantz said it was a field of floaters and it would go away. Her attitude suggested my husband was just being a hypochondriac.We just got the bill from Frantz for her "exam", which is offered free of charge at America's Best. $185, which is his full Medicare deductible. Who knows how much more Medicare actually paid them.By the way, contrary to the response a month ago to the original post, NO ONE has contacted us regarding the review. When we called this morning, no one in authority was available to handle the call.