Frantz EyeCare

4.7

4335 reviews

3868

170

207

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Sallie Troutman Via Google My Business - Cape Coral

11 months ago

Very through, kind and friendly. I would recommend the practice.

Healthgrades User Via Healthgrades - Maxwell A. Burch, MD

11 months ago

Always a great experience at Frantz Eye Care, I have been at the fort Meyers and Naples locations and have always had a wonderful experience. Recently I was at the Naples location for a Lazer treatment to clear my lens and Dr. Burch and his team were wonderful. Dr Burch and his staff are welcoming, professional and very knowledgeable and caring !

Tracy Mopar Via Google My Business - Fort Myers

11 months ago

Update: The owner obviously did not read the entire post! My appointment was just for a CONSULT not surgery. The response stated I could just wear glasses for one week. But unfortunately, that's not an option for everyone. I have worn contacts for over 20 years, and I have hypoparathyroidism which can cause dizziness and is more severe when I wear glasses. Please remember every patient has different needs and concerns when you have a policy in place for your schedulers.I made an appointment for a consultation for Lasik surgery and was quite discouraged with the appointment requirements. The receptionist stated I would need to stop wearing my contacts one week prior to the appointment because of the type of exam they do on the first visit. I explained that was not possible because my vision is so bad. I would not be able to work or drive. She stated that was the company policy for consults. I again, explained I could not go a week without vision. I decided to just cancel the appointment and chose another practice.

Deborah C. Via Yelp - Fort Myers

11 months ago

Patients are not first at this practice, despite their commercials and billboards. It seems they lost sight of what IS important. I recently had cataract and glaucoma surgery in each eye, one week apart. But even before that, I would have to block an entire afternoon to get through an appointment. Each step is painfully long and the wait between each step can feel like forever, depending on how many doctors they have on staff that day. During the many appointments for my surgeries, I was there too often and too long. At one point, in getting my three eye drop prescriptions, I was asked if $300 was too much to spend on one set. I said yes. I was offered a coupon which took the amount down to $70. Still too much i was asked? Finally I was offered the $3 generic choice. Another example, but not close to all, of why to avoid Frantz eye care, is when I went for my second pre op visit, my surgeon looked at my chart and asked if I was really diabetic. Apparently he did not know that for the surgery in my first eye. Find a practice where patients actually do come first.