Frantz EyeCare

4.7

4355 reviews

3886

172

207

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Monica W. Via Yelp - Fort Myers

5 years ago

Here is an addendum to our review. After writing this review we were contacted by the CEO of Frantz Eye Care who asked what happened. We explained the situation and he asked to review the circumstances and get to us by the end of the day, which he did. The CEO JD, offered to refund us the cost of the glasses and the last dr. visit. We accepted this and we have since gotten a check from them for the monies that were incurred. We appreciate the fact that they were doing Do diligence and fixed the situation. We wish now that we had had recourse at the time of the incident and all of this could have been avoided. Thank you Frantz Eye Care for making things right.<br><br>Here is the original review that Yelp wanted down. It was written by my husband and I posted it for him. In the meantime I have spoken with Frantz EyeCare and we are working it out and I have told them he would update this review at the end of the week as long as they follow through on their promise. <br>Stay away, Stay away, stay away. I don't know how else to say this. I have been wearing glasses since 18 months old and am now 71, I went to Franz because they were supposed to be "great". I am are sorry we went. They missed the mark totally. They prescribed me with a new RX for glasses, I've complained to them for the last 2 years and that I'm still not able to see and their response is this is the best you're going to get. Finally, went to another Eye doctor who said that the reason I can't see is that I have the wrong RX. I'm far sighted and they gave me glasses for near sighted. REALLY!!! I've spent thousands of dollars and the mistake is that they gave the wrong RX? I got new glasses today and guess what I can see!! Not only can I see but I see better now than I'v seen in the last 10 years. STAY AWAY from Franz.

Samantha Zoghbi Via Google My Business - Fort Myers

5 years ago

Dr. Frantz and his whole staff are wonderful! He is honest and wants whats best for his patients. Everyone is so pleasant! I highly recommend Frantz Eye Care.

Samantha B. Via Yelp - Fort Myers

5 years ago

Dr. Frantz and his whole office is wonderful. They are honest and want what's best for you. Everyone here feels special and well taken care of. I highly recommend this practice! They explain everything and make sure you are well informed of all costs prior to anything. Very nice people. Also, the treats are a plus! They offer fresh baked cookies, soda, juice, water and granola bars!

Vincent Difini Via Google My Business - North Naples

5 years ago

Had an excellent experience back in February when I went to select frames for new glasses I hadn't needed to wear in 25 years.The staff was extremely helpful in choosing the right style for me.Will be going back for my next pair soon.