Frantz EyeCare
4.7
4229 reviews
4.7
4229 reviews
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    Erik Graham Via Google My Business - Fort Myers
    I recently visited their office for a lasik/SMILE consultation. This visit was smooth from start to finish. The staff were all friendly, and the doctor made some useful recommendations. 5 stars for 99% of their staff. Unfortunately, the old saying "one bad apple spoils the bunch" holds true here. I returned here recently for a standard eye appointment, only to be greeted by a hostile employee who demanded that I wear a mask, even though she herself couldn't be bothered to wear one, nor was any of the staff wearing one. This was confusing and ridiculous, considering not a single person harassed me about such a trivial thing just weeks earlier. The arrogance and hypocrisy of this woman was very off-putting and extremely unprofessional. I get it if you have a policy, but if the employees can't be bothered to follow their own rules, why should the customers? Such a shame that one bad employee ruins the whole reputation of this business. I will be taking my business to a place that respects my privacy and freedoms, and doesn't make ridiculous demands when I first walk in. Please address your staffing issues, and rid yourself of this toxic employee. 3 stars though, because literally everyone else on staff was fantastic. Great Business, just need to address this problem.
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    Donna Carvalho Via Google My Business - Fort Myers
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    Dale Armstrong Via Google My Business - Cape Coral
    My evaluation with Dr. France was quick and comprehensive and he answered all my questions.
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    AJ Attavar Via Google My Business - North Naples
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    John Sageder Via Google My Business - Fort Myers
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    +1(239) 418-0999