Frantz EyeCare
4.7
4231 reviews
4.7
4231 reviews
  • 5
  • 4
  • 3
  • 2
  • 1
  • Sort By:
    Google My Business
    Ted Georges Via Google My Business - Fort Myers
    A little over a year ago I my left eye went a bit blurry. I went to Frantz Eyecare and was told I needed Cataract surgery. They convinced me that the light adjustable lense was the best for me as I had previously had lasik. Because I have a high deductible health plan they also convinced me it would be better to self pay rather than use insurance. I paid out of pocket around $6000. The surgery and follow up appointments did not go well. They always seemed to disorganized. A lot of waiting at each appointment, sometime spending 3+ hours there.Long story short the procedure didnt work in that my vision is still blurry after cataract surgery and spending a lot of money.They suggested a YAK process to remedy the issue. They billed me another $200+ lab and operating room charges totaling another $700-800.I have not paid those additional charges as I told them until my vision is clear I wont pay another dime. They then suggested PRK a form of LASIK on my eye. I was concerned that might be too much trauma on an eye, a third surgery but the doctor convinced me it would be safe that my eye looked very healthy. I agreed. About a week before this PRK was to be done I received a call telling me the actual surgeon said he was not comfortable doing the PRK, that I was not a candidate.About three months ago I ordered two pair of new glasses to be able to see 20/20.I paid for them myself but now they are of no use because my prescription in the bad eye has changed. One of the doctors told me they would replace the lenses at no cost to me.Now Im told I have a balance and its likely they wont pay for my new lenses.A different story every time I talk to them.I have asked no less than 5 times to have the billing manager call me to discuss the balance as Im not comfortable paying any more because of the bad results. I have never received a call as of today.They were willing to do a $1500 PRK procedure at no cost but yet they wont eliminate my $700 balance.I would suggest no one use this facility, do your research. VERY BAD experience.Ive never posted reviews on line but I felt maybe if I do I would get some results to settle my balance and move on.
    Google My Business
    Patricia Green Via Google My Business - Fort Myers
    I went to Franz with blurry vision was told that I had glaucoma and cataracts in both eyes had surgery over 2 years ago still the same problem I called and asked if I could personally meet with Dr. Franz since nothing has changed and was told I could not. It's sad to keep going back and forth and never get the results you were expecting and it seems your just a number and no one cares. I finally decided not to return even though I still have the same problem.Patricia Green
    Healthgrades
    Linda Foley Via Healthgrades - Nicole M. Yontz, OD
    My appointment was on time. Her assistants are knowledgeable and professional. Dr. Yontz explains every test as given and never rushes the appointment. She is my choice of doctor in the Frantz group.
    Google My Business
    Phyllis Riccadonna Via Google My Business - North Naples
    Dr. Yontz was very knowledgeable and very thoughtful about my exam!
    Google My Business
    William Munden Via Google My Business - Cape Coral
    Frantz Eye Care is amazing. I did a lot of research before choosing Frantz Eye Care to do my cataract and trifocal lens surgery. I couldnt have made a better choice. The surgeries have gone as expected with fantastic results. Dr. Burch is a incredible surgeon who strives for perfection when working on your eyes. His after/post operative care team that has taken care of me after my surgery are great. Kim Feder is so knowledgeable and so reassuring each time she examines you. Her assistant Lessi Wright is also very knowledgeable and has been with the Frantz group for many years. She is a great and experienced part of the staff. As a added note I feel like Lessi should be in more tv commercials. She has beauty and brains. Kinda a young Kim Bassinger/Stevie Nicks look. Sorry I got off subject for a second. . The point is if youre thinking of having eye surgery dont look any further then Frantz Eye Care. Their the best. Bill Munden
    << < 33 34 35 36 37 > >>
    +1(239) 418-0999