Frantz EyeCare
4.7
4355 reviews
4.7
4355 reviews
  • 5
    3886
  • 4
    172
  • 3
    43
  • 2
    47
  • 1
    207
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    Facebook
    Joe Bail Via Facebook - Fort Myers Facebook Location
    5 years ago
    Yelp
    Gary K. Via Yelp - Fort Myers
    5 years ago
    BEWARE OF THIS TERRIBLE OFFICE! <br><br>I needed surgery for a Sebaceous Cyst. It was on the exterior of my lower eye lid. I called to set up an appointment. I was told that I was already on their list of past patients. I was also told that the surgery did NOT require that I needed to have a 2nd driver with me. (So I was told)!<br><br>When I arrived (on time), not only did I wait in the office lobby for about a half hour, but I was taken by a fast-talking nurse to a room only to have wait alone. She gave me information which was 100% opposite of what I was told on the phone. She said I DID need a driver when the minor surgery took place. She said that the fact which I was told about the very next day was almost IMPOSSIBLE according to procedure! When I asked why I was given opposite information via my original phone call over a month ago .. she had no answer nor an apology for my trouble and the office mistake. <br><br>This nurse had a very pompous attitude, had no "bed side" manner and was surely not happy in her chosen profession. She should have been <br>suited more to a "collection agent" rather than a nurse. <br><br>I then waited over twenty more minutes when all of a sudden, I realized that I had "enough" of this office, its staff and its errors in communication.<br>This was neither a Department Store nor a Supermarket! Each time one has surgery, it is a possible life-changing situation. I walked down the hall and straight out the door... but as I passed the receptionist, I said, "I will call and let you know what happened"!!<br><br>When I got to my phone, I already received a message from the same rude nurse asking why I left. I told her the five or ten reasons, I said I was fed up with that place, but probably because the waiting room was filled with seniors who needed medical assistance, this "meat market" of eye care, as I see it, Dr. Franz simply doesn't care about the negativity his office practices. I HOPE THOSE WHO READ THIS ARTICLE WILL TAKE HEED! UNLESS YOU ARE READY FOR MISTAKES, THIS IS NOT THE PLACE TO HAVE YOUR EYES CHECKED NOR TENDED TO! BELIEVE ME I AM A VERY EASY-GOING GUY WHO READ THE WRONG REVIEWS ABOUT THIS TERRIBLE MEDICAL OFFICE!!!
    Google My Business
    Barbara Clancy Via Google My Business - North Naples
    6 years ago
    I am always so pleased with my experience at Anderson Eye Care. The front office staff is efficient and friendly. The wait time is minimal. Dr. Anderson is very professional as is her assistant. I never feel rushed and always receive an extremely thorough exam. She makes my eyes feel good!
    Healthgrades
    Anonymous Via Healthgrades - Jonathan Frantz, MD
    6 years ago
    I cannot give a great review for this physician. Surgery took place for me on March 1st, 2018. I am still suffering from inflammation today 11 April. I was not given medication before surgery to prevent an infection. Blue Cross Blue Shield patients beware in order to save your eye sight. No one has called...after cancellation of an appointment to see why. I went to have this issue cleared up twice a week, and no call. No humane reason for this type of treatment. My story...beware!
    Facebook
    Doug Via Facebook - Fort Myers Facebook Location
    6 years ago
    From my first visit through my recent cataract surgery, I have been treated with respect and consideration by everyone at Frantz EyeCare. Id recommend them to anyone
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