Frantz EyeCare

4.7

4355 reviews

3886

172

207

Sort By:

Angshuman Biswas Via Google My Business - Fort Myers

4 years ago

This was my first visit. I faced bad experience from the beginning, stuffs are not friendly, no smile on their face. Then the wait time. My appointment was at 10:40 AM, they told me to be their by 10:25 AM. I was on time by the time I came out it was 12:45 PM. When I filled their form online. They called me 10:55 AM 10 minutes after my time when they probably cancel my appointment if I am late 10 minutes. Two and half hour for just an eye exam. Then doctor not even check my eye for confirmation of the prescription, the assistant checked my eyes and that's it. I was paying for a doctor's visit not for assistant. Surprisingly doctor was more hungry about referral benefit. Which they get by referring to a specialist. I never had such a bad experience. I am not wearing glasses for few week I have it since I was 10 years. No doctor visit in my life time made me this mad. I am never going back here and not even suggest any of my friends. No patient time value as well as not even showed they care about. On top of it doctor called me back to discuss that I should go to a specialist and the appointment can be as soon as tomorrow. I definitely liked the suggestion if they were not asking my vision and the health insurance at the reciption when I first went and signed my name. It struck me why they need my health insurance when I have my vision. Later found out the reason. Now I can't believe do I really need a specialist or its just money making game.

Janice Michaud Via Google My Business - Punta Gorda

4 years ago

great doctor, confident in him

Peter Gehnrich Via Google My Business - Fort Myers

4 years ago

This was a wonderful experience as the nurses were prompt, efficient constantly providing information of what was being done and when it would be done. Dr. Perscik was excellent.