Frantz EyeCare

4.7

4699 reviews

4196

190

221

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Larry Eisenfeld Via Google Business Profile - Fort Myers

5 years ago

My cataract was so dense that it was difficult to get a good measurement on my eye. The data obtained was reviewed by Dr. Frantz who then made a change in the lens he planned to use for my surgery. Very impressed with the profession and thoroughness of the entire team. I am also a physician, and I feel in good hands!

Sandra Clark Via Google Business Profile - Fort Myers

5 years ago

There were over a hundred questions that needed to be completed prior to the visit, which filled about 12 pages and took nearly an hour to complete. I was told by the office and insurance company that the exam fee was covered by insurance. We were charged $100. When I called to obtain a credit, I was told I would receive a phone call back after manager approval for the adjustment the same day. I never received a return phone call. The office did not have the right type and strength of contact for my daughter to try on, yet we were still charged a $100 fitting fee (one of the contacts they "fitted" her with was her own contact!). She needs to go back a second time because we also were not given her prescription. We were not given a paper copy of the bill to try and submit to insurance, we were only given a credit card receipt. Overall VERY UNSATISFIED and would not recommend this office.