Frantz EyeCare

5.0

4392 reviews

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richard payson Via Google Business Profile - Naples

6 years ago

Several weeks ago, my wife had fainted walking on the street and hitting her head above her left eye. It caused a large hematoma, bleeding and black and blue from head to her chest. She spent a night in the hospital. A couple of weeks later she started complaining about vision problems. She called the main office and was told by the person at the other end that she needed to see a neuro ophthalmologist and that they didn't do that sort of exam. A week later she saw her primary care doctor and could only read the top line "E" in her left eye. She was told to make an appointment with a doctor who would exam her. The next day we called back to Dr Frantz,' office. I pointed out that how poorly she was treated, especially as we were both patients. The receptionist made the call to the Naples office and assured us that she would be seen that day no matter how busy the office was. To their credit, she was seen within 5 minutes of arrival. All of the technicians were professional as was Dr Paez who assured us that there were no tears or detached retina and all tests were normal except for a "mature" cataract.