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Christine Herman
Via
Google My Business
- Katy Location
5 years ago
Excellent care! Polite staff, short wait to be seen, done in 1 1/2 hours.One slight annoyance....after providing the fax & phone number to my mail-away pharmacy, they faxed it to my local Walmart instead. I called to explain that they were supposed to fax it to my mail-away pharmacy. They took down the fax & phone number again (as if it's not in their system under my name) and promised to send it right away. This is going to cause a delay by 7-10 days for the delivery of my prescription. Being on medicare, getting it thru my mail-away pharmacy saves me some money on the cost but the worry about receiving in time is aggravating especially since I had given them all the correct information at the time of my visit. I hope they can handle this better the next time.
Susanne Tatum
Via
Google My Business
- Katy Location
5 years ago
The only reason for 4, rather than 5, stars is that they only do surgery in Houston. They were kind enough to recommend another Katy-area doctor.
Anthony L. Fourman
Via
Google My Business
- Cleveland Office
5 years ago
The receptionists, the nurse, the doctor, and do not forget the lady that helps you get and order the glasses you want, all FANTASTIC!! I was treated like a person. No machines or computers. I talked to people and more importantly, they listened. My only complaint: your glasses must be made off site and it take 2-3 weeks for a return.
Karen L.
Via
Yelp
- Humble - S. Memorial
5 years ago
I normally really like the staff and service at Mann Eye, but Monday...I felt the service was horrible (wait time over an hour) and the staff had really crappy attitudes and I noticed a couple of them that I had never dealt with. I hope this was just a one time problem and not going to be an ongoing issue. One girl wouldn't even look at me when I spoke to her, which I felt was very rude. But the doctor is always nice and professional.
Vidisha Shah
Via
Google My Business
- North Austin Location
5 years ago
Went for eye exam at Mann Eye Institute. Doctor & other staff members were polite & courteous; however, wait time was longer for me. They do not have OCT machine which is the only minus point.
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