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George L.
Via
Yelp
- Fannin Location
13 years ago
Corrective lenses have been a part of my life since age 12, when the requisite taunts of "FOUR EYES!" and "WINDOW FACE!" were thrown in my face. Things improved slightly in high school with contact lenses, though I resigned myself to itchy, scratchy mornings.<br><br>Well, now that I have a job, I jumped all over their Groupon and took the plunge. After reading through their informed consent (blah blah blah possible blindness blah blah blah), got some numbing drops and tried to keep my eyes as still as I could as the laser did its thing. The smell of burnt flesh was a bit disconcerting but experienced no pain whatsoever, just a bit of pressure for a few seconds and bright red lights. I believe it was Dr. Stern who did the procedure. <br><br>Had really dry eyes for the first few days, and saw halos at night for a few weeks, but everything seems to have stabilized. Just a great feeling! It cut the time it takes to get ready in the morning from 5 min......to 3 min. No complications whatsoever, though I was told I had really thick corneas. Thats What She Said, she being the treatment coordinator. <br><br>Top notch customer service here as well as the latest technology.
Emily G.
Via
Yelp
- South Austin Location
13 years ago
I had horrible vision for 30+ years and finally had Lasik at Mann. Overall, it was a great experience. The staff and physicians are super friendly and personable. Their technology is the most up-to-date available. The office is nice and convenient, and I was seen relatively promptly at most of my appointments. The only reason I'm giving them 4 stars instead of 5 is that their appointment system is a little squirrel-y. After my very first, free initial evaluation, the person I saw set me up with an appointment for the second, in-depth evaluation. He wrote the appointment down on a piece of paper. I planned my whole work day around making that appointment and then the night before I get an email that the appointment is at a different time later in the day. When I called to complain, they did accomodate me, but then it happened again where I was just set for 2 random appointments post-surgery without even being consulted as to whether they fit with my schedule. Again, I called to have them re-scheduled, but it would've been nice if they'd just checked with me first. If you stay on top of that, you'll have a great experience.
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