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Judy Rouse (Galveston Gal)
Via
Google Business Profile
- Fannin Location
3 years ago
Evelyn S.
Via
Yelp
- Sugar Land Location
3 years ago
I was pleased with my eye exam visit. This was my first time here and everything went smoothly. The office staff was very professional and helpful, especially Emily. I didn't wait too long and was able to schedule easily. Location is convenient, easy to find, and parking is free in the garage!Dr. Tan was very compassionate, patient, approachable, professional and thorough. I believe the tech was Celeste? and she was very good as well. I appreciated how caring and compassionately she handled my initial exam. I was very thankful for the kind, compassionate care from Jamie (Clinic Administrator) who went out of her way to help me get my needs met. I observed her multi-tasking while providing exceptional customer service! I was not very impressed with the selection of glasses to choose from. Although there were a lot of glasses, I could not find the cat eye type glasses that I was looking for. Thus, I had to take my prescription to another location to get my glasses. I was not aware that I needed my PD measurement in order to order glasses online. When I came back to the office another day to ask for my PD measurement, the optician advised that they do not provide the PD measurement unless you get your glasses from them, due to liability. This was very disappointing and presented quite a dilemma for me since they did not have any glasses that I really wanted.That was quite a little ordeal and a lesson in PD measurement. I got my needs met, thankfully.
Doug Muckelroy
Via
Google Business Profile
- Tomball Location
3 years ago
Everything went well, people were nice and friendly. Only thing that could be better would be be for it to be free.
Don Neely
Via
Google Business Profile
- North Austin Location
3 years ago
Thorough annual eye exam with clear "next steps."
Marce P
Via
Google Business Profile
- Fannin Location
3 years ago
Dr Green and her staff are great. I have been coming to Dr Green for over 20 years and so has my family. While I have always been able to accompany my elderly parents including during pandemic times, today a tech decided that I could not accompany my dad and that was always the policy. The fact that this is not true because just last month I was by my moms side on the same building. I have a time constraint today, but otherwise I would have left.
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