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David White
Via
Google My Business
- Sugar Land Location
2 years ago
Most everything was good except that I had to check-in on a console that was viewable by everyone in the waiting room. One of the questions asked was my social security number which I didn't want others to see as I typed it in. Mann Eye Institute needs to find a better way to check in or else not ask for personal information on a publicly viewable console.
Garnet Gunn
Via
Google My Business
- Fannin Location
2 years ago
I have received great care and service at Mann Eye Institute for many years, including contacts and later cataract surgery, and recommend them for any level of treatment. The only reason I didn't rate them 5 stars is because of the lack of integration of their computer systems. I made my appointment online with a specific doctor, and uploaded all the insurance info including card images. When I arrived for my appointment, I had to re-enter all the insurance data and re-scan the cards, and my appointment had been changed to a different doctor. The doctor was as qualified as the one I had selected, but was new to me and had to catch up on my history. Hopefully they'll get the software properly integrated before my next visit.
Debra Washington
Via
Google My Business
- Humble - S. Memorial
2 years ago
Robert Riley
Via
Google My Business
- Katy Location
2 years ago
very efficient visit, excellence service,
Wayne Sewell
Via
Google My Business
- Humble - S. Memorial
2 years ago
Perfectly happy with the actual eye health care. However, my car received damage because of the horrendous parking conditions. Parking in both the garage and the open air spaces is a nightmare. The staff member I complained to agreed with me, as she has to park there too. (Refers to the location across the street from Memorial Hermann. Maybe they should move to a less congested area.)
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