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Ladee Dillard
Via
Google Business Profile
- Humble - S. Memorial
8 years ago
Excellent customer service, if I had to change anything; it would be for staff to wipe equipment while patients are in the rooms. Best practices are the best practices!
Christopher Goff
Via
Google Business Profile
- Tomball Location
8 years ago
Friendly staff, good service. Highly recommended.
Markus H.
Via
Yelp
- South Austin Location
8 years ago
I have to say that I'm disappointed with the results of my wife's Lasik surgery, especially when you consider the cost.<br><br>She had her Lasik surgery done 3 1/2 years ago and started experiencing problems with her vision around a year ago (had a baby, so just didn't have the opportunity to get another exam done). We recently visited our optometrist and it turns out she now needs glasses again.<br><br>I myself had Lasik done 10 years ago (not from Mann Eye) and my vision has remained perfect, and I paid about half the cost of what Mann Eye charges. I called Mann Eye to see what they could do and we'd be looking at paying another $1,500 per eye for a refinement.<br><br>I expected we'd have to pay a fee for a "refinement" but that's completely crazy for what amounts to a few hours worth of work.<br><br>UPDATE: I upgraded this to 2 stars because a representative from Mann Eye reached out to me (almost immediately) to address some of my concerns. I definitely appreciate the fast response and they are willing to work with me on the costs as well as doing a free eye exam to re-diagnose my wife. I will update again when there's progress.<br><br>UPDATE: True to their word, Mann Eye took good care of us and offered us a great discount for a corrective procedure. They explained thoroughly why my wife's eyesite had degraded and I feel that we are partially to blame because we didn't act sooner when the problems first surfaced. Whatever the case, I'm pleased with the follow-up and that they were able to work something out with us.
Mark S.
Via
Yelp
- South Austin Location
8 years ago
I had a torn-detached retina about a decade ago, so I'm always just a bit concerned about the health of that eye, and their exam and information are always thorough, and reassuring. I appreciate the care they provide.
Hee Sook Kim
Via
Google Business Profile
- Fannin Location
8 years ago
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