Sort By:
Gabrielle S.
Via
Yelp
- San Francisco
1 year ago
I came in to see Dr. Charleson. My appointment was supposed to be at 11am. It is now almost noon and I'm still sitting in a chair waiting to be seen. It appears things are back to what they used to be at this office. Very frustrating to say the least. Good doctors, terrible administration. Long waits and nobody who works here seems to care.
Pink F.
Via
Yelp
- San Francisco
1 year ago
Careless technician smashed me in the nose with air-puffer eye test machine by moving it from one side to the other without retracting it while my face was in it. Total ineptitude.
gaye frisby
Via
Google My Business
- San Francisco
1 year ago
Pacific Eye Associates information assistance is by far the worst I have ever experienced! Good luck on getting a medication refill.
Amanda Dum
Via
Google My Business
- San Francisco
1 year ago
So incredibly disappointed in their care of their patients and their treatment of their "patients" after a very specialized doctor left abruptly, leaving many patients in the lurch with serious conditions, and they now just refuse to provide any type of assistance during the transition. Including following an existing treatment plan in the transition. Finding a doctor with the specialization area of the doctor who left is excessively difficult as it is a extremely specialized area, not to mention finding one who takes the same insurance. I very strongly DO NOT in any way recommend this office to anyone and very much caution them for anything beyond very basic eye care services at most.
J W.
Via
Yelp
- San Francisco
1 year ago
This place is like a cattle factory. Long lines, long delays, crowded and inefficient waiting room. All would have been tolerable had the doctors been better. Dr. Danny Lin was in a rush, talked down to my parent (who is an MD herself!) and brushed off questions about different lens replacement options. We'll be canceling the appointment and going somewhere else.
