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Stephen Guyton
Via
Google My Business
- Fort Myers
3 months ago
Like being in a bad used car lot, warranty doesnt come with procedures!
John P.
Via
Yelp
- Fort Myers
3 months ago
Went to frantz eyecare seen Rachel O'Brian for a virus in my eye she prescribed me the wrong medication saw a second doctor thier so they could charge me extra 125 didn't see it was wrong medication 3rd visit Rachel O'Brian prescribed wrong medication again 4th visit Rachel O'Brian said small amount of virus was still in my eye she said she needed second opinion She called John frantz her boss he said to tell me the virus was gone it was like leaving a bullet in someone's chest she said I was cured the virus came back and destroyed my vision I finally went to different doctor hot the correct medication got rid of the virus but now I'm partially blind in my right eye don't go to frantz eyecare thier the worse john frantz says I was never a patient thier he is a liar and a very dishonest greedy man left the virus in my eye to make more money and come back for more treatment I put all my visits and prescriptions on my credit card this is my personal nightmare at frantz eyecare my name is Larry woehrer I live in Lehigh acres fl
Richard Simonelli
Via
Google My Business
- Cape Coral
4 months ago
Stay away do not trust them! I went to the office in Cape Coral for an updated prescription and new glasses. The glasses they provided made me dizzy and nauseous. When I asked them to remake them they did however the results were the same, the glass is still made me dizzy and nauseous. Without explicitly saying, staff in the office inferred that theyre obviously something wrong with me. They insisted I come back and try the glasses in front of them where they can try to better fit them as if I havent been wearing glasses for the past 30 years. Finally, they offered to remake the glasses again and revert back to an older prescription that I got from Tyson however, there would be $100 fee. Why would I risk that I could just go to Tyson and pay them directly. Avoid Frantzc at all cost
Melissa M.
Via
Yelp
- Fort Myers
4 months ago
Update - the office called me to offer me another surgery on my right eye. They said they can only fix this problem surgically. They need to remove the comment stating that they cannot verify me as a patient. I paid a premium for SMIlE ($4,500), instead of closer to $3,000 for LASIK. They are pushing this procedure and lying about the failure percentage. Do not get the SMILE vision correction procedure! See Diego's review. My review is exactly the same. SMILE procedure in January 2023 with Dr. Burch and blurry vision in the right eye with double vision and headaches. It is interesting that I was made to believe my case was extremely rare, but it appears to not be the truth. I asked for a full refund, but they refused and instead gave me eye duct plugs which became infected and had to be surgically removed. I had a second opinion from a reputable eye surgeon who said they were trained in the SMILE procedure, but they are "not a fan". The office also tried to tell me that they are not pushing the SMILE, but the large billboards and office staff touting it as the "best" would indicate otherwise. See this website for more on SMILE: lasikcomplications.com/r
David Kern
Via
Google My Business
- Fort Myers
4 months ago
My wife went had eyelid surgery done at Frantz Eye Care. She paid the deductible every time she went in and now we get a bill from them because they called my wife and asked her past health questions prior to surgery that every doctor we have ever seen normally has you fill out a medical questionnaire on paper or a note pad. Never have we ever been charged for this. My wife called their billing dept and they explained that it was for their phone call. We are going to pay for this but will never go back to Frantz Eye care
