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Trisha Harmon
Via
Facebook
- Fort Myers
4 years ago
I had a 3:15 appointment and over 2 hours later I have yet to see the doctor. I got to my appointment on time because I value peoples time, I dont feel like my time is valued by this eye center.
Philip R.
Via
Yelp
- Fort Myers
4 years ago
The front desk was pathetic!<br>I'm thinking "this isn't the only place to have cataract surgery."<br><br>I am on Medicare with part B and part D. After filling out all the paperwork, the girl hands it back and says " sorry you don't have any insurance.<br>I was worried so, I go to the Medicare office and find out I am fully covered. <br><br>Two weeks later<br>I go back to Frantz, I hand the paperwork in again and the girl says " I remember you you have no insurance" and hands me my paperwork back!<br><br>What's wrong with it I asked.<br>"You have no insurance!"<br><br>I still don't know why<br><br>I do know that Dr Frantz isn't the only place to go.<br><br>I never found out anything about the cost, about the different options available. <br>.<br>I'll try another doctor.
Ed G.
Via
Yelp
- Punta Gorda Cosmetics
4 years ago
Took FOREVER waiting to see doctor Frantz! They need to review their scheduling procedures!
Kurt Whalin
Via
Facebook
- Fort Myers Facebook Location
4 years ago
Long waits, dishonest prices, redundant procedures
Meg G.
Via
Yelp
- South Naples
4 years ago
Not a fan. I've been a long time customer of Frantz Eye Care, and I just needed an up to date prescription for my eye glasses. Thought I would try the radio rd location for convenience. When I went in, I was told I hadn't been there recently enough and needed to fill out a ton of new patient paperwork. It was literally about 10 pages of redundant baloney. I said none of my info had changed and was told, tersely, that didn't matter. So, I walked out. Office protocol does matter. If my loyalty as a customer means nothing, I will gladly fill out new patient paperwork at a location that is easier to deal with where I am actually new. The doctor may have been fine. I'll never know.
