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Amira Redzic
Via
Google My Business
- Jonathan Frantz, MD
8 years ago
Made an appointment and waited for two hours.Why the hell you are taking appointments.Will not recommend this place to anyone.I will definitely not go back to this place.
Jody Rabbitt
Via
Facebook
- Fort Myers
9 years ago
I took my mother to clinic for her first appointment. Our appointment was at 2pm. At 4 pm we were still in waiting room #2 and still had not seen a doctor. Left office without eye exam. Not sure if this is normal but we felt like cattle who could not make it to the butcher. Will be looking for new doctor.
Pauline Renaud
Via
Google My Business
- Jonathan Frantz, MD
9 years ago
Jody C.
Via
Yelp
- Fort Myers
9 years ago
His bedside manner is great until you question him! He then sends certified letter to you saying you are no longer a patient, and sends you to one of his associates in a different practice! They tell you one thing and tell Dr Franz another. Of course to fix your eyes it's going to be $5000.00 out of your pocket..In the mean time I still can't see distance and guess what I was suppose to have distance lenses! Of course this is a long story and I am trying to shorten it! Bottom line NOT a good place to trust !
vickimassengill
Via
Google My Business
- Jonathan Frantz, MD
9 years ago
Cataract surgery patient with follow up re my vision. This place is horrible. Each time I went in, they had no idea why I was there. Many times you spend the ENTIRE afternoon being shuffled from one room to another as you wait for a room to open up. Just experienced my "last straw" with them, because "the people downstairs", according to the billing department, failed to file the insurance for my new glasses which were required due to a change in my vision after the cataract surgery. She admitted this was a screw up by the "people downstairs". Just because a doctor might be the best in his field, doesn't mean that his staff can't be totally inept and that his "operations" team doesn't need an entire overhaul so that his office is run more smoothly and these kinds of costly mistakes don't happen! Done with this particular practice. I'll go elsewhere.
