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Claudia Tracy
Via
Facebook
- Fort Myers
4 years ago
They have a real problem with customer service!
Lori J Tomlinson
Via
Facebook
- Fort Myers Facebook Location
4 years ago
where to start... impersonable reception greeting, usual forms...wait..wait wait...I'm not waiting...I had an appointment. get your stuff together.
Tony Rossignoli
Via
Google My Business
- South Naples
4 years ago
Worst service I have ever encountered, after 10 days they messed up the glasses. So they had to be redone, no priority service, I followed up on day 8 and was told maybe tomorrow maybe the next day. I would go else where!I just got the lenses for the second time and they are wrong again, they went from being so lightly tinted to so dark I can barely see out of them, I asked for my money back at this point and was told no. They want to try one more time, so I first ordered these January 13th and now over a month has gone by and Im still waiting. I called and asked to speak to the manager and voice mail to manager not a persons name was available, I assume they go thru a lot of managers to have a generic voice mail set up, anyway I waited all day and no call back
Healthgrades User
Via
Healthgrades
- Boyd Vaziri, MD
4 years ago
I went in for a routine eye exam with Dr. Vaziri, and was met by a standoffish doctor who was seemingly only there to get rid of every patient as quickly as possible. My exam was extremely short and careless, which obviously can only lead to one thing: a wrong prescription. Like any other trusting patient, I had no idea that the prescription I received was inaccurate by any measure, and only realized once I went in for a checkup at a different eye doctor. This kind of treatment is absolutely egregious and not worth anyone's time or money. Terrible experience, never going again.
Erol D
Via
Google My Business
- Naples
4 years ago
I made the mistake of going to Frantz Eye Care for regular check up.They ended up billing me 200$ including my co-pay 35$. I was able to locate my bill for the same service with another office here and all I paid was 35$ copay. Make sure to double check their charges before using their services.