Frantz EyeCare

4.7

4362 reviews

3893

172

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Robert Simmons Via Google My Business - Lehigh Acres

3 years ago

Check the BBB concerning this business. Ripped us off for 4500

Robert Simmons Via Google My Business - Fort Myers

3 years ago

My wife had cataracts removed in the last few months. Our insurance covered that part of the cost. Frantz eyecare sold her on the idea of lasik surgery. She was excited at the prospect of being able to read without glasses. The lasik didn't improve her ability to read print. Now, after numerous exams, they say they can't improve her vision. They put an implant in both her eyes. One for long distance, and the other eye has an implant that cost less and has not improved her sight. They suggest she get some reading glasses. They verbally promised us she would not need glasses. Please beware. We got very little for 4,500 dollars, which we are still paying on thru Healthcare Credit, who they steered us to. Rip off

Jaded Xx Via Google My Business - Punta Gorda

3 years ago

I don't go here but I almost got hit by the surgery transport van while heading thru punta gorda. He or she then proceeded to cut off 3 large trucks almost clipping the bumper of the first. Continued cutting people off then once around everyone, continued in early morning traffic to drive 65mph + down Tamiami Trail. I hope there was no patients in the car. Crazy.

Anonymous Via Yelp - Fort Myers

3 years ago

I had a bad experience with Frantz EyeCare center today. I was a new patient and filled out all the extensive requisite paperwork - both the online and mailed paper forms. Upon presenting to the registration desk, I was presented with an additional form that was explained is not included in the online package nor the mailed forms - it is an "arbitration" agreement document. I read the document in full and while I'm not a lawyer I'm very experienced in dealing with contracts. I believe Frantz's arbitration agreement is a significant legal document which severely limits an individual's rights and remedies. For example: 1. The arbitration is binding meaning that you agree to accept the results no matter what with no recourse. In a court, you at least have the appeals process. 2. The arbiter is required to be a physician vs an impartial judge in a court. 3. You waive all punitive damages in the document. This means if the doctor came in drunk that day and caused you severe damage, you may get direct damages via arbitration, but you wouldn't get anything over and above as a penalty for a willfully negligent decision. The worst part of this is Frantz's deceptive business practice of handing you this form at the last minute and requiring you to sign it or you won't be seen. I declined and wasn't seen. I would imagine a great percentage of folks presented with the document don't understand what it truly means. And since I'm not intimately familiar with Florida arbitration law - I probably don't either. But what I do know is that I don't want to do business with a healthcare organization that feels like they need to protect themselves from negligence and spring a significant legal document on you at the last minute - my eyes are too important to me.

Cindi Rick Sibson Via Facebook - Fort Myers

3 years ago

I had $8000 lenses put in my eyes, and my eyes are worse then they were before I went in. They send me to different doctors. Now its going to cost me $1000s of dollars to fix their mistake. They tell me to go to my eye doctor which every time I go to another doctor it cost me. I have these horrible floaters and this film that is front of my eyes. Now they want me to go to a different doctor. Dont get expensive lenses.