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Darlene Herrick
Via
Google My Business
- Jory D. Williams, MD
1 year ago
They overbook patients, they tell you theyre running 30 mins behind, when in reality youll be there forever. 2 hours later youre still not seen. I had to walk out, no respect for patients time. Office staff is rude, they rather talk about schedule changes and why they dont want to come to work that day. As youre standing there waiting for them to finish.Once theyre done having their side conversation they turn around and act like youre bothering them. Go somewhere else where your time and yourself are treated with respect. If I could give it 0 stars I would but I cant.
donna mewhirter
Via
Google My Business
- Jory D. Williams, MD
1 year ago
Went to him for 5 years. Doesnt communicate well. Didnt diagnosis my severe dry eyes. Since taken over by West cataract in Largo the place has gone downhill. Would not recommend. Have since found a wonderful Dr. in Brandon.
Lili
Via
Healthgrades
- Jory D. Williams, MD
2 years ago
Can't trust Drs, never fall for the high IOP this the new way to treat a patient is called the glaucoma scare, and it is not about morals, ethnic its only the bottom figures that count.I was told by this Dr that I had high IOP, just to find out that actually I don't have it!
M A H
Via
Google My Business
- Largo (West Bay Drive)
2 years ago
The optical department is terrible. They sent me the wrong contact lenses and now will not give me a refund. The person who I have spoken to at the optical department is rude, completely unprofessional, and will not even acknowledge that they made a mistake. She just flatly refused to help correct the problem that was their mistake. I really need the other contacts that I was supposed to have received, but this person refuses to help, and is blaming me for the fact that they cannot refund me for the wrong contacts that they charged me for. This is terrible patient care and certainly poor customer service. It's sad because I have been a patient for several years, and this will end that relationship. Terrible company!!
Melissa S.
Via
Yelp
- Largo (West Bay Drive)
2 years ago
The optical department is terrible. They sent me the wrong contact lenses and now will not give me a refund. The person who I have spoken to at the optical department is rude, completely unprofessional, and will not even acknowledge that they made a mistake. She just flatly refused to help correct the problem that was their mistake. Blames me, the patient, for their mistake.I really need the other contacts that I was supposed to have received, but this person refuses to help, and is blaming me for the fact that they cannot refund me for the wrong contacts that they charged me for. If they do not provide refund to my health saving account so that I can pay for the right contacts, then I will have to wait for months before I can get the contacts that I was supposed to receive to begin with.This is terrible patient care and certainly poor customer service. It's sad because I have been a patient for several years, and this will end that relationship. Terrible company!!
ABOUT
We are a multi-specialty ophthalmic practice proudly providing surgical and non-surgical vision care in the Tampa Bay area since 1974. We have fellowship trained specialists for every eye disease including cataracts; LASIK; refractive procedures; glaucoma; oculoplastics, such as eyelid lifts; retina diseases, such as macular degeneration or retinal detachments; diseases of the cornea and dry eye. The Eye Institute of West Florida is home to the Largo Ambulatory Surgery Center, a surgery center customized to the specific needs of eye surgeons. In association with The Eye Institute of West Florida is the Weinstock Laser Eye Center for LASIK surgery, and the Aesthetic Institute of West Florida, offering cosmetic surgical and non-surgical procedures.