Spine Team Texas

4.8

7542 reviews

6942

247

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H m Via Google Business Profile - Rockwall

5 years ago

Extremely rude. Would not recommend at all. I will be taking my grandmother somewhere else. The staff needs to be replaced with people who so obviously dont hate their lives.!

ELIZABETH VILLA Via Google Business Profile - Rockwall

5 years ago

Very bad experience for new patient treatment on 7/17/19. The front desk staff, Wendel or Lendel, was very rude and bothered to do her job that she is getting paid to do. She is so quick to dismiss you and have you call back 24 - 48 hours. I had to ask to speak to her supervisor before she tried to do her job. I still wanted to speak to her supervisor, then she hung up the phone. After calling back, I was told her supervisor was out so I left a message. As of today, still no call back from Mary Kate. There is no accountability in this facility. I would be afraid to have them touch my back. Remember that patients are your livelihood. Without us, you would not have a practice clinic. Very bad Management. Im not even sure if I was provided with real names. Im only giving a star so I can add a review.

Anonymous Via Vitals - Dr. David Rothbart

5 years ago

Anonymous Via Vitals - Dr. David Rothbart

5 years ago

I rarely write reviews, but in this case ... I believe that he may be a brilliant surgeon, but his God complex negates any credibility in that area for me. I went in to get a ROF from an MRI and he began to flippantly let me know what was going to happen - that they would start cutting in the front and then "flip me over" to cut on the backside to insert the screws and rod. When I dared to look surprised, he said to me, "Well what did you expect - to come in here thinking this was some simple operation?" Well doctor, I had NO idea that this is what the MRI would show, since I am not a neurosurgeon. That should have been enough for me, but I let him send me for a CT scan. This time, I came back with my husband, and although he was more palatable with the extra testosterone in the room (unbelievably, this advice to bring my husband back with me came from someone on his staff), he was still rude and condescending. When my husband gently asked, "For lack of a better visual, do you make a 'pilot' hole before actually implanting the screws, to make sure they're in the right spot?" - Dr. Rothbart gave him a deadpan look and said, "What, are you a carpenter or something?" And on and on it went. We left, knowing this man would not lay one hand on me. And promptly found the most wonderful surgeon - polar opposite of Rothbart - in every way. I could list the 7 distinct differences here, but I've already written a novel. I think you can get the idea that this man needs to come down from his self-perceived lofty position, and actually begin to at least "act like" he cares for his prospective clients.