Eye Associates of North Florida
4.7
2609 reviews
4.7
2609 reviews
  • 5
    2263
  • 4
    186
  • 3
    46
  • 2
    22
  • 1
    92

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    JR Peet Via Google Business Profile - Tallahassee
    3 years ago
    Absolutely Horrible Customer Service. Being the biggest must mean that you do not have to care for customers who have already paid for their eye wear. The visit for my mother was wonderful, the exam staff were very professional and cordial. Then you get a prescription and you go to the optical Dept. You have to wait at least an hour, but you finally get to order your glasses you are told they will be in in 8 to 10 days. after 11 days you decide to call and check, but you CANNOT get optical to pick up the phone. I spent 41 minutes on the phone trying to reach Optical. I talked with records, and two other depts, they were kind enough to walk over to Optical and check and informed me that Optical now is stating that the glasses will not be in for two weeks. Now that we have paid for the glasses, we are at their mercy, and they do not care enough to even pick up the phone.
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    Vaibhav Nakrani HD Via Google Business Profile - Tallahassee
    3 years ago
    I made an appointment for my issue and I did specify my problem but they still made an appointment with the Doc who does not specializes in the treatment of my problem. I had to pay 40$ extra for the checkup and make an appointment again with the different doc for the same treatmentEven after this issue, I still went for the treatment, I had the surgical treatment and I am stuck with the same issue again even after the treatment. Now, I am calling them and I cant connect to them through their number either. One of the worst experience I had with a healthcare facility.I would not recommend this place for any sort of treatment what so ever.Vaibhav
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    Glenn Thompson Via Google Business Profile - Tallahassee
    3 years ago
    My daughter had an appointment today with Dr Weaver at 3:45 pm. After waiting for over an hour, the front desk advised her they were over an hour behind. My daughter told her she should have been told this when checked in initially as she would have waited in our car. The waiting room was filled with patients. She has a weakened immune system and doesnt need to be exposed for that long of time. She observed that as patients left, no one cleaned the seats. She advised the front desk all of this and was advised to call them on her next appointment and ask if and how long they are behind. She ad used it was their responsibility not patients! It seems like they overbook patients as she was not given a reason they were so far behind. Otherwise, Dr Weaver is excellent. They just need to advise patients if timeframe of appointments are interrupted. Patients have to schedule around their personal and work timetable and should receive courtesy also! It is currently 5:15 and she is still inside
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    Foxy Tony Via Google Business Profile - Perry
    3 years ago
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    Leslie Taylor Via Google Business Profile - Tallahassee
    3 years ago
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