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Cathy G.
Via
Yelp
- South Austin Location
5 years ago
Thus far, I have had a positive experience with this institute. I have not yet had my surgery, though the care and attention I have received from Dr. Chin, from the Medical Assistant Rebeca, and from the Surgical Care Coordinator Claudia has been top notch to date.
Terence McMahon
Via
Google My Business
- Copperfield Location
6 years ago
Mya A
Via
Google My Business
- Copperfield Location
6 years ago
2nd time getting an eye exam there, staff is ok theres some that are not very helpful but others are so sweet. I switched here from the Walmart vision center due to insurance purposes. The Dr. who did the exam rushed it and barely spoke to me. I had to ask her if my prescription changed bc she didnt say anything. It was like this both times. If I go back i would definitely see another Doctor or if I cant just switch to another place.
Donna T.
Via
Yelp
- Houston Medical Center
6 years ago
I had Lasik done here and it was beyond excellence 12 years ago. I have been going to them ever since for my annual eye exams. <br>I will say it can get quite expensive if you don't have vision insurance even for routine eye exams.<br>Recently I have noticed the wait time to see Dr. Jhaver is getting longer and longer. I arrive 15 minutes before my appointment and 2 hours later I am leaving. This has happened more than once. <br><br>Also, the one of the girls at the front desk is very abrupt every time I go there. I was beginning to think it might be me until I heard her talk the same way to an older man. <br>While I was paying, I was told only one girl knows how to do itemized receipts; so I could wait for her to come back from lunch or they could mail it to me. This seems ridiculous to me. <br>What happens if she gets sick? Or quits? <br>Get it together folks. Train more people. <br><br>Lasik=5 stars wish I would have done it sooner<br>Wait time =2 stars<br>Dr. Jhaver=5 stars <br>Front desk=1 star
Pradip P.
Via
Yelp
- Copperfield Location
6 years ago
First visit was one star, a commercial and not caring feeling of the staff. Subsequent visits made me to rate 3 stars. The staff (not doctor) should be more caring, responsive and health care oriented( My feeling). Average facility, good, but not excellent.
