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Danielle
Via
Yelp
- Boston
8 years ago
This place is so frustrating. Starting with the ridiculous phone tree that you have to navigate; pack a cooler because you're going to be on the phone a long time before you get a human. Also pack a cooler before you take the elevator because the elevators here probably remnants of the original Elisha Otis built in the 1800's, and you might be in there awhile. Also, pack a urostomy bag. After navigating the New England Eye Center phone tree is 10 times worse than those molecule structures you had to build in AP Chem, and yesterday I went through it 4 times and they hung up on me after I got a human being. 4 times. Yes, 4 times. Because phones are really difficult to operate apparently in the year 2015. One time I came here last summer and the A/C was broken on a 90 degree day, so it felt like the old early 90's TV show Swamp Thing. It was swampy and disgusting and I could feel the bacteria growing on me as I sat there in the waiting room. The first time I got here, nobody knew how to handle me, a "new patient". I was told to go all these different floors to register and I wanted to "quit medical treatment" before I even saw a doctor. Currently trying to deal with someone in their office named Kelly C (I'll keep her last name outta here) who apparently doesn't feel like responding to my emails as I am trying to obtain a different version of a doctor's note for light sensitivity. Everything about this place makes me feel like I'm working with a 3rd world Emerging Marketplace.
Joseph Biga
Via
Google My Business
- Jay S. Duker, MD
9 years ago
Dr. Duker has saved my vision and is second to nobody else in the world. He spends the time needed with each person and is professional and compassionate. Fully aware of all new procedures as he invented most of them.Additionally, his office is managed so efficiently as to minimize the time you are required to be there but you are always treated like a person and not just another case.There is noone better to see period
Hongjun Jia
Via
Google My Business
- Framingham
9 years ago
Please use its new address 959 Concord St. This is the old one it is miss leading.
Linda C.
Via
Yelp
- Brighton
9 years ago
My whole family loves Dr. Lamoreau! I needed an eye exam, and a friend of mine highly recommended Dr. Lamoreau. Loved her from the start - she is very caring and friendly. I always have lots of questions, and she took the time to answer them all and was not trying to rush me. I told my husband he should go to Dr. Lamoreau also, and he thought she was great too!! My sons teacher noticed that he was squinting when looking at the chalkboard at school - so we took him to Dr. Lamoreau too. I thought he would complain about the exam - but Dr. Lamoreau explained everything to him, and made the exam fun for a kid!! We are so happy to have Dr. Lamoreau!!!
Chelsea B.
Via
Yelp
- Laser Vision Correction Center
10 years ago
The doctors here seem to be high caliber, but my ongoing gripe is that they want to dilate my eyes every time I'm there for an exam. I'm blonde with blue eyes that are VERY sensitive to light -- I wear sunglasses on cloudy days -- and in the past, eye doctors have provided me with drops that reverse the dilation drops. This allows me to both read and go outside after an eye exam without waiting for two hours for my pupils to normalize. But NEEC does not offer these reverse-dilation drops. I have asked for them every time I've been examined there, and the doctors just shrug and say no, they don't have them. WELL THEN GET THEM!!! I really struggle to see how any medical practice can refuse to provide their patients with something to make the examination more comfortable, and instead force them to get home or back to the office while in pain from the light and unable to see clearly. I refuse to allow them to dilate my eyes without these drops, and they refuse to supply these drops, so I will be finding another eye doctor.