Sort By:
Andrew Kalweit
Via
Google My Business
- Brookline
11 months ago
I was told before my appointment they accepted my insurance, and i booked a basic screening. Waited weeks for a basic screening. I arrived and was told by reception that I had an appointment with a specialist that I didn't ask for, and they didn't accept my insurance, so I'd have a ridiculously high payment up front. Then they said "oh the provider who accepts your insurance might be able to squeeze you in, instead", and then said they'd have to ask her. I asked when I'd know, they said 10 minutes. I waited 20 minutes, went back up to the reception, and asked for an update. They said "oh that person doesn't get in for another half hour, and we'll have to wait to ask her". We're they just going to ignore me immediately? Laughably bad waste of an hour, and they insinuated they might charge me for a missed appointment (but to be fair they didn't). Terrible, never got seen, and would never trust an office this poorly run to bill me correctly or schedule appointments even if I had seen the optometrist.
Linda Chopelas
Via
Google My Business
- Christopher Robinson, MD
11 months ago
Great experience. Full explanations and visits taken on time
Sharon Ackland
Via
Google My Business
- Helen K. Wu, MD
1 year ago
As botanist, I would say Dr. Helen Wu is like a rare flower in a mystical garden. Her lovely and generous spirit is immediately apparent, as is that of her helpful and knowing assistants. Like a good witch, she dispenses her magic with evolutionary knowledge & expertise. With one look at those shade-throwers cataracts, she knows exactly what to do to help her fellow garden citizens .. and Voila! With one wave of her wand, we can now see our way back home. And now once again, we can view our lush green world with all its perennial surprise and joys divine. Thank you,Dr. Wu.
Healthgrades User
Via
Healthgrades
- Melina Morkin, M.D.
1 year ago
I went to Dr. Morkin for cataract surgery consultation. First visit, cancelled, second visit, unproductive since no one told me that I couldn't wear my contact lenses for two weeks prior. Nevertheless, her surgical coordinator attempted to have me sign release forms, including signing off on more expensive lenses and additional laser surgery even though I had no idea what was involved, since I hadn't even seen Dr. Morkin yet. Third visit, machines were broken, and I spent 2 hours being shuttled around with no explanation. Again, her surgical coordinator wanted me to sign off on the more expensive lenses and surgical dates. I followed up with her by phone to say that I didn't have anyone to drive me to the first surgical appointment - her advice? Just get an Uber. Not appropriate for someone having any type of anaesthesia. And if I deferred to a later date? Dr. Morkin would likely be on maternity leave, for at least 3 months, with no one taking her place. Dr. Morkin's staff is incredi
Frank M
Via
Healthgrades
- Narae Ko, MD
1 year ago
I had a cataract exacerbated by laser surgeries on my retina. Dr Ko went over all the options first with pamphlets, then with video, and then in person. We came to agreement on what was best for me. The surgery was great - when the eye guard was removed the next day my vision was so much better. Before the surgery I bought some inexpensive prescription glasses estimating my new prescription, as my original glasses would no longer be a good fit. These temporary glasses are not exactly correct but they are very close!