New England Eye Center
3.7
388 reviews
3.7
388 reviews
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    Yelp
    Angela C. Via Yelp - Laser Vision Correction Center
    I am reviewing my experience with the free LASIK consultation only and the practice, not the surgeons or surgery. <br><br>The free LASIK consultation is about 45 min long and it's very basic (eye mapping, cornea reading, and basic vision test). The technician I had seemed ill prepared and sort of scrambling around the machines. She told me more information than she probably should have (as she is not the surgeon) about what I am a candidate for.<br><br>After that 45 min exam, she stated I would be a candidate more for PRK due to my high prescription (-6.50/-6.25). I was deterred already since PRK is an older procedure with a longer recovery. The technician stated 80% of the patient population are PRK which is an obvious statistic that indicates this practice is biased towards PRK and was basically trying to convince me PRK is just as good as LASIK. <br><br>The actual full consultation (requiring dilated eyes and consultations with the surgeons) that is 2-3 hours long costs $150. I just went to Boston Laser (much better experience overall) and they do the entire full consultation for free as do other places.<br><br>What stood out to me:<br>- Free consultation is misleading compared to other LASIK centers<br>- New England Eye Center has a much greater PRK patient population than LASIK<br>- The laser / surgeries are performed in Waltham at TLC, not in Boston<br>- Older office / inefficient technology & EMR (I'm a healthcare tech consultant so that's the first thing I notice)<br><br>I went to Boston Laser after that where I had a much better experience.
    Google My Business
    Richard Nichols Via Google My Business - Jay S. Duker, MD
    Dr. Duker is the best, I would be blind if it wasn't for him and his team.
    Yelp
    Brad H. Via Yelp - Brighton
    besides parking which is a pain, everything else is great
    Yelp
    Ryan B. Via Yelp - Laser Vision Correction Center
    I had a PRK procedure done on my dominant eye in the spring of 2013. It is now the summer of 2015 as I write this review. I am extremely disappointed with my results and the professionalism of this business. When I went into my consultation, I explained that I am an engineer and that I do a lot of work on the computer. I explained that my problem was with close-up computer work, reading, etc. I had astigmatism but I was told that my vision was a lot better than the average person who elected for corrective eye surgery. My vision is now 20/20 at distance, but is terrible up close (anything closer than 10 feet or so). I get headaches and experience fatigue doing computer work and reading because my left eye (my non-dominant eye, which is terrible) has a lot more clarity at arms length than the eye that was "corrected." The staff acknowledged that I still had astigmatism in the corrected eye, but at the next followup exam, told me that I was past the date in which I was eligible. Thanks. To make matters worse, I have walked out of my two latest appointments due to the staff making me wait while they tried to juggle multiple patients. This place is like a cash machine just like many private universities are diploma factories. They will take you in for a followup exam, then tell you that they are putting dilating drops in your eye, which take time to work. In reality, it takes 5-10 minutes to kick in (you can tell when things get bright and blurry). Second to last visit I waited one hour waiting for the "final step" in my exam while the optometrist saw other patients. I walked out. I also walked out after the last visit last week because I was sitting there for 45 minutes. If they arent going to do a touch-up, then I am wasting my time anyways. I would NOT recommend this place. If you are here, you are doing research on potential eye centers. I hope this saves you from future struggles.
    Yelp
    Ryan B. Via Yelp - Boston
    I had a PRK procedure done on my dominant eye in the spring of 2013. It is now the summer of 2015 as I write this review. I am extremely disappointed with my results and the professionalism of this business. When I went into my consultation, I explained that I am an engineer and that I do a lot of work on the computer. I explained that my problem was with close-up computer work, reading, etc. I had astigmatism but I was told that my vision was a lot better than the average person who elected for corrective eye surgery. My vision is now 20/20 at distance, but is terrible up close (anything closer than 10 feet or so). I get headaches and experience fatigue doing computer work and reading because my left eye (my non-dominant eye, which is terrible) has a lot more clarity at arms length than the eye that was "corrected." The staff acknowledged that I still had astigmatism in the corrected eye, but at the next followup exam, told me that I was past the date in which I was eligible. Thanks. To make matters worse, I have walked out of my two latest appointments due to the staff making me wait while they tried to juggle multiple patients. This place is like a cash machine just like many private universities are diploma factories. They will take you in for a followup exam, then tell you that they are putting dilating drops in your eye, which take time to work. In reality, it takes 5-10 minutes to kick in (you can tell when things get bright and blurry). Second to last visit I waited one hour waiting for the "final step" in my exam while the optometrist saw other patients. I walked out. I also walked out after the last visit last week because I was sitting there for 45 minutes. If they arent going to do a touch-up, then I am wasting my time anyways. I would NOT recommend this place. If you are here, you are doing research on potential eye centers. I hope this saves you from future struggles.
    +1(617) 636-1055