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shallen Anne
Via
Google My Business
- Nashville
7 years ago
My experience with Loden Vision Center has been beyond negative. I had an appointment with Dr. Mills. Instead of being seen by Dr. Mills, I was seen by her student for an unsupervised exam. After the exam, I had a horrible eye infection. The glasses and contacts I ordered were incorrect. Loden did bring me in for further testing and said I did not need to check with my insurance. They then claimed my eye problem wasn't their fault and sent me a bill for the tests. They also made a mistake with my $600 bill in the optical department, and two months later sent me a $105 bill in the mail. However, the $35 they accidently charged me for a copay they plan on keeping. A mistake on their part is not my financial responsibility. With their reasoning, a store can later bill a higher price for a product already purchased. I think not! Perhaps they are wonderful for LASIK, but I do not recommend them for glasses and contacts. Very disappointed!
Vanessa Reeves
Via
Facebook
- Goodlettesville
7 years ago
, the reason why I say it's okay it's not because of the facility itself it's because of the fact that I was even having to go there was people there were really very kind and sweet if he had any questions I will answer them right away but you are to expect in the future do when you have high risk and that is a good thing Aldo when they tell you that you are scared and undecided what to do have a follow-up appointment in 2 weeks as of right now my I feel better than yesterday I hope to see an improvement they're telling me it will get better if not I will follow up with a second opinion
Richard Alderson
Via
Facebook
- Goodlettesville
7 years ago
I posted a Google review of the Loden location in Gallatin.. These people are not Veteran friendly. If you would like to know more about my Father's experience please go see my comprehensive Google review.. Vets BEWARE!
Anonymous
Via
Vitals
- James C. Loden, MD
7 years ago
Anonymous
Via
WebMD
- Gary W. Jerkins, MD
7 years ago