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Mauro Mota
Via
Google Business Profile
1 year ago
Best decision ive ever made was getting Lasik and im so grateful for the awesome team that i got to work with!Big S/O to Chris, Deborah, Elvia, Andi, Mirta, and Dr. Tremblay!! I was nervous at first but was welcomed by so many kind faces and was treated like royalty! 10/10! You guys rock!
Natalie Vireugas
Via
Google Business Profile
1 year ago
This WHOLE experience was amazing. The front desk people, Christina and Debrah was SO So Sweet and AMAZING!! They make sure I was confident and comfortable checking in. My work tech, Megan was so helpful along with the rest of the team! I can see without glasses and contacts and able to do normal activities the next day!
Deya Romero
Via
Google Business Profile
1 year ago
The whole process from the consultation with Dr. Cessac to the counselling with Heather after finding out I was a lasik candidate was very smooth and explained thoroughly. Day of surgery Chris and Deb at the front desk were welcoming and very enthusiastic made me feel less nervous when I arrived. Megan explained all the post op instructions very clearly. Met with Dr. Tremblay who made me feel more at ease prior to going into surgery. Once I was in surgery suite Andi and Mirta explained everything step by step. Everyone was very professional and confident in what they were doing. At my post appointment Alyssa and Dr. Patel were very nice and addresses all the concerns I had. All in all I had a great experience at Mann Eye!
Jairo Cerrito
Via
Google Business Profile
2 years ago
Best of the best, hands down.Want to give a huge thanks to Chris, Deborah, Alyssa, Megan, Mirta, Andi, and of course Dr. Tremblay for making this the best experience ever. 10/10 would recommend!
MeMe Seeku
Via
Google Business Profile
2 years ago
Picture this, I set my alarm for 8 am, it goes off, I say "Eh I can snooze a couple a times and make it in time for my 9 am consultation." I wake up at 9:05. "Well there goes your appointment Ben, and now you get to beat yourself up for taking up their time and business." I call Mann Eye Institute and Chris or Deborah at the front desk were so kind and let me know it's okay and we can reschedule. I ask if there is any way to get in today. They said they would check even though they were booked up. They let me know I could get in at 10 am!I arrive and am greeted by Chris and Deborah at the front desk. They let me know that it is okay I missed my 9 am appointment and that they are glad I'm here now. Very professional and nice, good vibes.After I wait for a short period of time, Elvia my tech comes and gets me. Let me tell you, she is a master at her craft and guides me through each of the machines, letting me know about what each of them do. I commented about her glasses after she said her husband had Lasik, and she said she's getting Lasik tomorrow. I'm excited for her. Very friendly and professional.Next up, after waiting for a short period of time again (remember I missed my original appointment), I'm taken back to see Dr. Cessac. She just had a cool vibe about her, the kind of vibe that let me know I could relax and be myself. Again, just so cordial and professional, guiding me through each step and giving me some positive affirmations when doing the eye tests (even though I wasn't acing the tests). She was very patient as I went through the questions I had (didn't have my morning coffee, so took a while to remember them).Next, after waiting for a short period again I see Kim the counselor. Very affable, friendly, and professional. She gave me all the information I needed with a booklet about the doctors, the pricing, and the discounts (very reasonably priced). She answered any questions I had and let me know what to expect before, during, and after the procedure, giving me insight and details about the steps.Lastly, I was taken back to Chris & Deborah at the front desk again, which was a nice treat as I enjoyed their presence and chatted a little bit. The consultation was free and they let me know again not to worry about missing my original appointment.This place has an awesome staff, so professional and so friendly! One of the best places if not the best place I have checked out and I would definitely recommend them to anyone considering getting Lasik. If you are considering Lasik, even just a little bit, do yourself a favor and just schedule a consultation (it's free) with Mann Eye Institute, their staff will impress, you will have an awesome experience, and the staff will win you over.Thank y'all so much for this morning! I am not getting paid or getting any discounts for this review, this is just my experience.
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2600 Via Fortuna, Suite 400
Austin, TX 78746
OR