Fannin Location

5.0

1752 reviews

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Susan Lucas Via Google Business Profile

3 years ago

I had a wonderful experience with Mann Eye Institute located on Main Street, in Houston. First of all, I tried three different eye clinic to schedule an eye exam. My insurance is handled by a private insurance company, who deals with Cigna. The eye clinics that I tried were all listed in my plan. If you call Cigna, it will show that I am not covered, so the call needs to be made directly to the private insurance company. The first three eye clinics did not do this and said I would have to pay for everything up front. Mann Eye took the time to investigate and understand how my insurance is handled. So, I did not have to pay for the exam upfront.Secondly, the staff was very efficient and process was quick. Dr. Chin was very helpful and took time explaining my sight issues, contacts and glasses. She was very thorough and helpful.Thirdly, I am finally wearing contacts comfortably and can read my computer without using readers! So very happy about this.

Jennifer Lucks Via Google Business Profile

3 years ago

Gail Carmouche Via Google Business Profile

3 years ago

Patricia G Bradford Via Google Business Profile

3 years ago

Efficiency is the operative word in my evaluation. Making an appointment was very clear and followed by a backup email. Parking is convenient. Reception as soon as we entered by a guy serving as an usher. Dr.'s photos and locations within the building were posted in the elevator. At check-in the digital apparatus took photos of all identification need for insurance purposes. Wait time was minimal. Staff could not have been more reassuring. Instead of a dreaded procedure, my appointment was well orchestrated. I left pleased and confident that my doctor was the best.

CWHC Copier Via Google Business Profile

3 years ago

EXCELLENT CUSTOMER SERVICE AND CARING PHYSICIANS!

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