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Yelp
- El Cerrito/Contra Costa
13 years ago
As his TV commercial says "If you have be turned away from other Lasik places, come and consult with me..." or something like that. Not everyone is a candidate for lasik AND obviously if other places reject you as a candidate for lasik, you should reconsider. Dr. Ellis is smart, no doubt but he doesn't have ethic.
Yvonne C.
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Yelp
- El Cerrito/Contra Costa
13 years ago
I agree with Melissa B. about Dr. Ellis' arrogance and that he only cares about your $$$$. <br><br>I had my surgery back in 1994. I had radial keratotomy on both eyes because lasik wasn't available at that time (or so we were told by Dr. Ellis). I was told by another eye surgeon years later that if Ellis would have waited, I would've had the choice to get lasik. I have to wear glasses when I drive at night, and I can never get lasik surgery because of the RK surgery. <br><br>After my mother's insurance paid for both surgeries, Dr. Ellis' manager (and wife) kept trying to collect more money from us (Balance Billing). His wife was rude and yelled at my mom to pay up. My mother basically told her to contact her insurance and stop hounding us for money. <br><br>Having any kind of surgery is stressful enough without having to think about insurance. Please opt for eye surgery elsewhere.
B L.
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Yelp
- El Cerrito/Contra Costa
13 years ago
Dr. Ellis was the third doctor I visited while shopping for a Lasik surgeon. I met him in the waiting area because he came up to me and greeted me. He totally thought I was someone else and was pretty nice to me. Even though he made a mistake, I give him an A for effort. The appointment started out pretty well with several tests by Dr. Chan. He was incredibly nice and professional. I was actually considering going with this place and then everything went downhills...<br><br>After Dr. Chan concluded that I was a good candidate for Lasik, they sent out this salesperson. I knew it wasn't going to be good when she pointed me down the hall and told me to take a seat in the room on the left. THERE WAS NO ROOM ON THE LEFT! We ultimately ended up in this room on the RIGHT. The second I sat down, I knew I was going to get her sales pitch. Fine, I thought, I would entertain her even though I was already sold on Lasik; I was just shopping for a doctor. She had a heavy Spanish accent but she decided to chew gum during our entire consultation, which made her incredibly unprofessional and even harder to understand. She went on to do her sales presentation and gave me the prices. What shocked me was when she busted out with a calculator and did this lame I'm-going-to-calculate-a-special-discount-just-for-you routine. It was something that I dealt with at flea markets and at foreign countries where the sales people and I did not speak the same language, but I never expected this from a doctor's office. She must have realized she was incomprehensible because she had a damn piece of gum in her mouth the entire time!<br><br>I didn't want to be rude so I sat through the rest of the sales pitch. What finally made me decide this office was not for me was when she tried to describe the wavefront laser-guided map procedure and she called the result "high definition!" Granted I only did minimal research beforehand, I seriously doubt "high definition" was a medical term and I certainly did not want to deal with a salesperson who might just as well have sold me a TV.
Mellissa B.
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Yelp
- El Cerrito/Contra Costa
13 years ago
Dr. Ellis is the used car salesman of eye surgeons. <br><br>Although my eye surgery was successful, my experience as a whole was awful. I'm not going to give a lengthy description of what happened because many of you probably wont even read it but just know this: the nurses are abrasive and unfriendly; you're lucky if you get eye contact and Dr. Ellis is the most arrogant and impervious doctor I've ever met. <br><br>His web site says, " Dr. WIlliam Ellis has preformed over 40,000 LASIK procedures..." and that is EXACTLY how he makes you feel. You're nothing but another notch on his belt.
SERGIO L.
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Yelp
- San Jose/Silicon Valley
14 years ago
Had my laser eye surgery with Dr Ellis in San Jose office the service was great the office atmosphere was calm and the receptionist was very informative about the process and the preparation of my surgery. The next day I came in for my 1 day post op appointment my vision was 20/20 I'm so happy that i did my surgery i would of done it sooner if i knew it was that easy I'm so happy with my results thanks to all the staff in San Jose office now i can start my new year with perfect vision and no more ugly glasses