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Anonymous
Via
Healthgrades
- Dr William Ellis
2 years ago
After calls from numbers marked as "spam", my wife and I went to the appointment. To my surprise, the front desk assumed that our language was Spanish, which unfortunately it is not, and forced us to wear a mask even after the federal judge banned the use. After a few minutes of filling in the...
Fabricio Ferraz
Via
Facebook
- El Cerrito/Contra Costa
2 years ago
Today I proved that all the bad reviews are accurate. After calls from numbers marked as "spam", my wife and I went to the appointment. To my surprise, the front desk assumed that our language was Spanish, which unfortunately it is not, and forced us to wear a mask even after the federal judge banned the use. After a few minutes of filling in the forms, an employee said that only my wife would come in with him for the appointment and asked me to wait outside the office. Beware of this company, bad experience, and bad service.
Fabricio F.
Via
Yelp
- Walnut Creek/Contra Costa
2 years ago
Today I proved that all the bad reviews are accurate.After calls from numbers marked as "spam", my wife and I went to the appointment. To my surprise, the front desk assumed that our language was Spanish, which unfortunately it is not, and forced us to wear a mask even after the federal judge banned the use.After a few minutes of filling in the forms, an employee said that only my wife would come in with him for the appointment and asked me to wait outside the office.Beware of this company, bad experience, and bad service.
G S.
Via
Yelp
- San Jose/Silicon Valley
2 years ago
I had lasik done over twenty years ago by Dr.Ellis. All these years later, I remember how professional and kind Dr Ellis and his staff treated me. What prompted me to write this review was a friend's telling me of the "money mill" treatment they had received at another clinic. From my first appointment to my final post surgery check up, the staff was clearly communicating to me all risks and the seriousness of the surgery and the care I had to take, money had nothing to do with it.The reason I had chosen Dr. Ellis at the time was because he was the most experienced LASIK surgeon in the area at the time of my surgery. I was pleasantly surprised to find out he was not a surgery mill, but a Dr. who truly cared for me as his patient. I had also chosen to go to his San Jose office, I live in the valley. I don't know if they still do it, but his staff made sure I had a reservation at a nearby hotel and a ride to get there. They called to be sure I got checked in ( post surgery) and later they called to see if I was experiencing any unusual discomfort.Next day I had that "I can see my alarm clock" moment and my vision was 20/20 . That was 20 years ago and now I am a Senior Citizen. The lasik deteriorated due to age and due to astigmatism I can't have a touch up ! or at least that is what Dr Ellis said 20 years ago, maybe things have changed? . I think I should give his office a call....I recommend Dr Ellis 100%. PS I saw another reviewer claimed all the good reviews were paid for by the Dr: that is a lie. I was never ever asked to write this review nor was I paid to do so. My interaction with Dr Ellis and his staff was one procedure 20+ years ago - it was a phenomenal experience .
Jose Hernandez
Via
Google My Business
- Tracy Office
2 years ago