Ellis Eye & Laser Medical Center
3.4
232 reviews
3.4
232 reviews
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    Yelp
    Idalia M. Via Yelp - El Cerrito/Contra Costa
    This is an updated review 2yrs post surgery. I have no complaints, it's all wonderful. The follow up appointments lasted for a year. I would recommend this this procedure at this location, I would however still take the precautions to remove the contact lenses 2 weeks prior to the surgery.
    Yelp
    Misty L. Via Yelp - El Cerrito/Contra Costa
    TL;DR: I am truly, radiantly happy with my results and I'm only five days post op. I was a -6.00 in both eyes with severe astigmatism. Standard Lasik was the procedure I had done. I am now 20/30 in both eyes and still improving. I'm taking off one star only for the consultant and the slightly irritating post op scheduling.<br><br>Pre Op:<br>My only real complaint has been with the consultant, Pablo. He is nice but not very knowledgeable at all. I'm not sure if he's new. The consultants job from what I gather is to be the liaison between the patient and the surgeon. His knowledge about the procedure was less than mine and I had only spent a few hours googling how Lasik works. He seemed condescending in his answers, although I genuinely don't think he meant to be. He was also very car salesman like. Trying to sell me on the procedure that I had already put money down for. For every question I asked, I got a "why?" or "what for?" question right back. <br>I got approved for financing and he didn't even give me the application to fill out along with any information about the care credit card. The receptionist took care of that and had me fill it out the day of surgery.<br><br>Surgery:<br>Thankfully, I was able to get all my questions answered to my satisfaction through the nurse that assisted with my surgery. He was very knowledgeable and explained everything before and during every step. I also did a lot of self research.<br>I did not meet Dr. Ellis until mere minutes before he worked his magic on my eyes. His bedside manner was impeccable though and he was great at keeping me engaged and calm. I was laying on the table less than 10 minutes total. No, the procedure itself didn't hurt at all but once the anesthetic drops wore off I was extremely uncomfortable until I was able to get in bed and pass out. Word of advice - do not pass go, do not collect $200... go straight home and sleep. By the time I woke up, pain was minimal and by the next day it was totally gone.<br><br>Post Op:<br>So far my only post op complications have been with scheduling my actual post ops. The staff was very flexible for my consultation and pre-op but seem hard pressed to work with my schedule post op. After a few phone calls, "exceptions" were made and further appointments were scheduled.<br><br>Now for the best part about my experience here, besides my now amazing (and still improving) vision: Marlene. She has called to check on me throughout this entire process and moved mountains for me. She is an absolute angel of a human being and has made this whole experience that much more amazing. I cannot say enough wonderful things about this woman.<br><br>All in all, it was a great experience and I'd do it all over again.
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    Lukas Barrera Via Google My Business - El Cerrito/Contra Costa
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    octavio montes Via Google My Business - San Francisco/Bay Area
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