Ellis Eye & Laser Medical Center
3.4
232 reviews
3.4
232 reviews
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    Yelp
    Scott J. Via Yelp - San Jose/Silicon Valley
    I have been debating getting Lasik for the last three or four years. I started needing glasses when I was about 13 or 14. At first, only for far away things: when I sat in the back of the classroom, going to the movies, etc. By the time I was 16, I needed to wear them every day. I tried contacts for the first time in 2000, and loved them. I wore contacts almost every day for 10 years, but finally my eyes could take it no more. After two or three hours they were irritated, dry, and itchy. I have had various ophthalmologists (i.e., not those at Ellis Eye) say that my eyes were more or less stable at this point in my life (I'm 29) and I'd likely be a good candidate for Lasik. My prescription is about -3 in one eye and -3.5 in the other. I've got an astigmatism. <br><br>It's X-mass time and I'm at a friend's house party, catch up with someone I haven't seen in ages. She says she just got Lasik. Her prescription was -12 in each eye or something ridiculous like that. Says the surgery was a breeze, cost her about $6K, and she's never been happier. I figured, why not go for it? I set up a consultation with Ellis Eye. They evaluated me for free on a Saturday. I was in and out of there in 30 minutes. Cornea thickness is good, I'm a candidate, we scheduled the actual operation for three weeks later.<br><br>A few other reviews (he's got multiple locations in the Bay Area) have mentioned the mediocre office space that isn't very modern looking, a lot of people in the waiting rooms, etc. I agree, but who cares? You're not going there for a five course meal. If they're saving on overhead and passing those costs along to me, great. <br><br>The surgery itself was very fast (about 10 minutes), painless, and went flawlessly. I was at the office the day of the surgery for about 2.5 hours total. Fill out paper work, double check everything, waiting for a few people ahead of me to get their Wavefront Lasik done. I had to get prescription eye drops to use for 10 days after the surgery. Go to Walmart - you'll save about $120 over what they want to charge you at Walgreens or CVS.<br><br>Anyways, yesterday I just had my three week checkup yesterday and can now see 20/15 (i.e., better than 20/20). Everything healed perfectly, and I'm good to go. It's unbelievable not needing glasses any more, I can't tell you how cool it is. Dr. Ellis himself was professional, has a great bedside manner, and you can tell he's done over 50,000 of these. <br><br>The ONLY reason I won't give them five stars is because of one thing. Their "cash price" for me was about $3,700. I went with an outside finance company to pay it off over 18 months with no interest, and the price shot up to $4,100! What's up with that?! They're getting the same amount of money either way. The finance company cuts them a check for the amount they say it costs, and I pay the finance company over 18 months. So basically, it's a $400 "service fee" that Ellis Eye charges if you pay them through a finance company. Of course, they don't call it that. Lame. <br><br>If you have questions or are uncertain, message me. I seriously can not recommend Dr. Ellis enough, Wavefront Lasik is, so far, one of the best investments I've ever made.
    Yelp
    SERGIO L. Via Yelp - San Jose/Silicon Valley
    Had my laser eye surgery with Dr Ellis in San Jose office the service was great the office atmosphere was calm and the receptionist was very informative about the process and the preparation of my surgery. The next day I came in for my 1 day post op appointment my vision was 20/20 I'm so happy that i did my surgery i would of done it sooner if i knew it was that easy I'm so happy with my results thanks to all the staff in San Jose office now i can start my new year with perfect vision and no more ugly glasses
    Yelp
    Irina K. Via Yelp - El Cerrito/Contra Costa
    I am very surprised about the negative reviews that I read.<br>I had my surgery done at Ellis Eye Center about 4 years ago & couldnt have been happier.<br>It was the best thing I have ever done.<br>I can't think of anything negative to say about appts I had before the surgery. The day of the surgery was great. Even though I was really worried, Dr. Ellis's assistant (i think her name was Bobbie) made me feel at ease.<br>Surgery itself was very fast .....<br>Post ops were fine as well.<br>I am very happy with the end result.
    Yelp
    RM G. Via Yelp - El Cerrito/Contra Costa
    I went to see Dr. Ellis for Lasik and will refer anyone I can to him!!! <br><br>In September 2008 I went to have a consultation (on a Saturday) in San Francisco for Lasik at Dr. Ellis' office. It was to the point, informative and very reasonable. I had done my own research online about the PROCEDURE and decided to have it done with Dr. Ellis due to his tens of thousands of satisfied customers.<br><br>After working in the Dental Field for over a decade I know that a fancy office, coffee and excellent bedside manners usually means the doctors technical abilities are not so great, so they have to hide their short comings with bells and whistles.<br><br>Dr. Ellis has ZERO NEED for the bells and whistles. This is a no frills, to the point and extremely personable office for people who want to see 20/20 or better (like me) After 15 years of glasses, I have PERFECT vision after 30 seconds. <br><br>If you want a fancy office, your feet rubbed and rear kissed (and a refund for your Rx) go to Beverly Hills or Union Square and Pay twice as much for the same procedure. Obviously you have to do your own research and READ. You have to watch you own videos, read your own research etc. and decide if it is for you. Then have the most experienced doctor perform the procedure.<br><br>Dr. Ellis gets my vote for these reasons:<br><br>It is quick<br>It is painless<br>The staff is amazing<br>He does the job right<br>Your done!<br><br>If you want to marry your surgeon, have an overnight stay in a private room on the 25th floor of a fancy building as the limousine picks you up, Get a room at The Four Seasons, rent a Limo and PAY FOR IT!!! <br><br>Bottom line. Great service, great follow up, no fuss, no nonsense. Pre-Madonnas need not apply. Do your research, pay your bill and have the surgery done, A, B and C 20/20 or better, it is that simple.<br><br>Obviously the ONE bad review here was by a whiner who has nothing better to do than complain about life and I am sure everything is an ongoing issue, with EVERY service over $20.00
    Yelp
    brandy r. Via Yelp - San Jose/Silicon Valley
    i feel as if i have to write a review on my experience with dr ellis and staff because when i was searching their company, there were so few to go on. let me tell you i was terrified as i am sure all are when they are ready to go under the laser. i had some councilors that were very informative such as marleni at the SF/el cerrito office and etta (atta?) at the SF office. atta did the best at calming me down about 20 minutes before i was going to go into the OR. she told me that the surgery does get more difficult with more side effects or need for enhancement with the larger your prescription is. mine was not that bad, so i calmed down a little. on the day of the surgery i was not, however, impressed with their set up. there was about 15 people in the tiny, unaesthetically pleasing, waiting room and the staff and patients were all chatting it up extremely loudly. i felt like i was in a waiting room at a med clinic in Tijuana or something. i was just waiting for a chicken to get loose from a crate. but, everyone was very nice and did a good job calming me down. i did have an issue with the fact that they gave me a valium then ushered me into the OR immediately, did they think it would have taken effect by then? seriously? so i was fully fully fully aware of everything going on, especially of dr ellis shouting "I SAID LOOK DIRECTLY AT THE LIGHT!!!" when i thought i was looking at it. luckily, i had been previously informed that dr ellis does not have a gentle way about him. after the procedure i had to walk myself out of the exam room which was sort of shocking since by that time the valium had taken full effect and i had very little balance. i am lucky my boyfriend was waiting for me to shuttle me home. ok, now i know all this sounds like a terrible experience, but it was yesterday and i am now at home with 20/15 vision and NO, i repeat, NO discomfort. i woke up this morning and felt like that scene when dorothy walks out of her front door to a whole new world full of color. you can't argue with success:)<br><br>to sum up: you get what you pay for. some of the expensive drs are charging exorbitant fees for a spa like experience with multiple consults with the surgeon. you will NOT get that with ellis eye. i would normally give a place like this about 2 stars for disorganization and unpleasing atmosphere, but hey, i can see the hills in the distance and i can read street signs before they are right in front of my face. and this is about 16 hours after the surgery. i am a very happy customer
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