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Dave Brunswick
Via
Facebook
- El Cerrito/Contra Costa
1 year ago
Because they spammed me with unsolicited DM
Tee W.
Via
Yelp
- San Jose/Silicon Valley
1 year ago
I had Epi-lasik done years ago and now my eyes are starting to go bad again. Fortunately, I was promised that all future surgeries were covered. Sounds amazing if they would actually call or email back. I feel they are going to try and weasel their way out somehow judging by the reviews here. I had to pretend to be a new patient requesting more info for anyone to respond. Of course, then the sales rep reaches out and tells me the office will call. Still crickets.... I will escalate this through the proper channels.
Matthew Shepherd
Via
Google My Business
- Tracy Office
1 year ago
Ive been having scary complications with my eyes and vision lately and called to try to schedule a checkup. Talked to a man on the phone who was rude and talking over me while I was trying to explain my symptoms. He stated only that they dont do surgery to remove floaters which is only 1 of many concerns I have right now. This is a scary situation for people and its hard to know who to trust. His rude demeanor gave me a bad feeling so I will be searching elsewhere for a location who cares about their potential patients.
Claudio B.
Via
Yelp
- Walnut Creek/Contra Costa
2 years ago
I am very unhappy with them. Their pricing procedures don't look very transparent to me...I felt like they were selling me something...rather than giving me a medical service. After having 10% discount thru my insurance, their price for a lasik is way much much more expensive than what other laser surgeons are offering. Also coming to my final price took a long long time...
Fabricio F.
Via
Yelp
- Walnut Creek/Contra Costa
2 years ago
Update: the owner called me last Wednesday to apologize, so i guess that never happened too? Shame on your customer service.since my reviews begin filtered by the yelp, I will share my story with clients and family, including other major websites.good luck.