Sort By:
Quintila Pascual
Via
Google My Business
- Dr William Ellis
5 years ago
(Translated by Google) Bad service I do not recommend this place very rude I took my mother for an exam and they did not let me accompany her at any time not even in the waiting room if the doctor cares about the clientele he should change his staff with me he lost clients the only thing that him They told mima that they gave her 20 days to decide if the surgery is done, ho no (Original)Mal servicio yo no recomiendo este lugar muy rudos lleve a mi mama para un examen y no me dejaron acompaarla en ningun momento ni siquiera en la sala de espera si el doctor le importa la clientela deberia de cambiar su personal conmigo perdio clientes lo unico que le dijeron a mima es que le daban 20 dias para decidise si se hace la cirigia ho no
Jose Rubio
Via
Google My Business
- Dr William Ellis
5 years ago
(Translated by Google) they tell you that in two days you can work and you can not until two weeks later and they charge you how to leave you I can not qualify them with less(Original)te dicen que en dos dias puedes trabajar y no puedes hasta dos semanas despues y te cobran a como te dejes no los puedo calificar con menos
El P.
Via
Yelp
- Walnut Creek/Contra Costa
5 years ago
This is an update to William Ellis' response. <br><br>First of all, your scheduler, Jennifer had been helping me with scheduling. She told me that the deal I originally booked my appointment for would still be honored. It's not my responsibility to tell the salesman up front. That's the first person of contact's job to relay any information.<br><br>Secondly, your salesman spoke of prices without any price chart and made up a number. How would anyone know if it wasn't? Especially since everyone qualifies for different deals because of different prescriptions, shouldn't there be one?<br><br>I find that extremely unprofessional of you to reply back to my review a year and a half later. Is my review actually helping others veer away from your business? My intention is to bring light to others of the awful experience I've had with your salesman, Pablo. And by the way, you aren't the only one doing free consultations. I am well aware of what type of Lasik I can do.
Maricela Sanchez
Via
Google My Business
- Dr William Ellis
5 years ago
Rude and rushed. Thank god my husband went for a second opinion at lasik institute in Stockton. They treat you with better care and explain everything way more unlike them. Telling us to take it or the promotion will end will guess what lasik institute charging him half the price they are for both eyes and He has a lifetime warranty on my eyes. And doing both eyes at the surgery so they can heal fast didnt make any sense to do only one eye and then once that heals do the other eye my husband wouldnt of seen for 6 month if he went that way. People do your research and its okay to shop around this is big and Im glad he didnt go with them.
Brian V.
Via
Yelp
- Walnut Creek/Contra Costa
5 years ago
I only did the consultation. I felt like I was at a car dealership, the counselor was lying to me about how bad my eyes are (they're only -1.75) and how bad contacts are for my eyes. Total BS it felt so scammy. Then he tried to tell me since my eyes are so bad, it's going to cost $5400 PER EYE. $10,800 for Lasik. I bolted from there. Went to Scott Hyver, and he tells my corneas are too thin for lasik, and could result in major complications, and that I need PRK. So: Ellis Eye incorrectly approved me for Lasik, tried to exaggerate how bad of a prescription I had, lied about how awful contacts are for me so I need to get Lasik, and tried to charge me over double what Scott Hyver charged. Avoid Ellis Eye!