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Mimi C.
Via
Yelp
- El Cerrito/Contra Costa
6 years ago
This is a review solely on my consultation, I did not have the Lasik Eye Surgery performed.<br><br>I went to the office in El Cerrito and wanted a consultation to see if I'm eligible for the procedure. I had multiple eye exam performed, none of which were explained to me and I was only told at the end that I would be eligible. At no point do you meet with a doctor.<br><br> I was then told to speak with James. James did not introduce himself so I had no idea who he was, I then asked and he got aggressive and said he's the patient counselor... whatever that means. He is basically a sales man and pressures you to hurry and make an appointment and put a hefty deposit down. I wanted the procedure so I put my deposit down to reserve my appointment which is done in San Jose by the way. He was not a pleasant person to work with. I asked if I wanted to cancel my appointment if I would get a full refund of my deposit and he assured me I'd get the deposit right away if I decide to cancel.<br><br>Within 2 hours of me leaving the office, I decided to cancel my appointment because I felt rushed and had a bad feeling about it. I called back James and he said he'd refund me right away. TWO WEEKS go by and I still am NOT refunded. I call back James and he said he would put in another request and that he would call me two days later. <br><br>James never called. I called him back, he tells me he did request it and then HUNG UP ON ME. It's definitely frustrating when you do not get a refund of $500 and it's even more annoying when the sales man hangs up on you! I think overall this was such a terrible experience and if you can, just go somewhere else that is organized and professional.
Sophie L.
Via
Yelp
- San Jose/Silicon Valley
6 years ago
Please do not have your Lasik eye surgery with this surgeon. My father had surgery with this doctor with terrible results in 2010. And yes, why do you see all 5 star reviews? Because this wonderful man pays to have reviews filtered- it is super common among doctors to do this. <br>Let me share with you the results my father has had. He was initially hesitant to have Lasik performed on both eyes simultaneously, because he was concerned about possible repercussions in case things didn't go as expected. Well, things clearly did not go as desired.<br>He turned out with one eye nearsighted and the other eye farsighted. You read that right, both eyes turned out different. He needed to have surgery TWICE to get the issue resolved. Not great. Unless you want to be out of work for two years while you try to read from one eye, don't get your surgery done here.
Claudio S.
Via
Yelp
- San Jose/Silicon Valley
6 years ago
Tube la operasion y no funciona la tube ke pagar $2800 cash y mi bision soguio igual las gente k travaja ayi sela pasan commando y platicando nomas page la cantidad y tube ke pagar caros medicamentos u mi bista sigue igual de borrosa un tal james barrueto me dise te damos de alta puedes irte le dije sigo viendo borroso y el dise pos si kieres ke te areglen tu vision tienes k pagar otros $2500 No les recomiendo este lugar lo barato sale caro esto no esta bien
RBS Ranch
Via
Google My Business
- San Francisco/Bay Area
6 years ago
Too expensive!
Robert Sexton
Via
Google My Business
- San Francisco/Bay Area
6 years ago
Too expensive!