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manuela garcia
Via
Google My Business
- Tracy Office
2 years ago
I, did my pterygium surgery on 2/18/2022 and I'm very happy with the service and a wonderful team :)
Mitchell M.
Via
Yelp
- El Cerrito/Contra Costa
2 years ago
I'm canceling my appointment. They are rude and have bad bedside manner. Their 3 star status reflects that that suck
Mendo
Via
Facebook
- El Cerrito/Contra Costa
2 years ago
Jesus B.
Via
Yelp
- San Jose/Silicon Valley
2 years ago
Glad I chose Dr Ellis office for lasik Surgery. I was super satisfied with results and was surprised that I started seeing 20/20 the next day of recovery. I highly recommend to others. I want to thank Dr Ellis for a very smooth and professional job and also to Marleny And staff for being very friendly and helpful!
James W.
Via
Yelp
- El Cerrito/Contra Costa
2 years ago
TLDR: Borderline predatory sales tactics, non-transparent pricing.I'm sure the medicine practices at Ellis Eye Center are fine, clearly they've conducted many procedures and are regulated by the FDA; however in the numerous conversations I've had with the sales team make me feel like I'm talking to a salesperson at a used car dealership. I would consider the promotions somewhat predatory and the tactics shady. They run several promotions $1000 sale off, $1500 gift card, etc.. However there are no details on how much the procedure actually costs and its impossible to get a bottom line price. It doesn't matter what the promotion is, the real question is out the door - what's the TRUE price. The result of all my conversations is they want you to come in to do their FREE consultation. Its a short evaluation followed by their sales process. By appealing to your emotions they think they can sell you on the procedure. What they don't tell you is that after your first FREE consultation, the 2nd consultation costs $175 which will go to the procedure if you elect to have it. Its a catch 22 and the price is only valid for 90 days. So basically if you refuse the first price and you go back, no matter what price they give you the 2nd time, you feel obligated to take it because you've already committed with your $175 deposit. This is in addition to having spent a considerable amount of time. I'm not sure why they won't give you a straight answer regarding pricing. There is always some "excuse" why they can't quote you a price and that you must come in for a consultation. It is unclear why they can't tell you the price first and then come by to verify that you qualify for the procedure. The price is located behind a time paywall featuring a sales pitch.I've successfully called other doctors were able to eventually get a price, but not here. Here's a sample conversation I had.- Can you tell me how much this will cost?E - Procedures can range in price between 3k and 6k depending on your prescription- Ok, great, here's my current prescription XXXX, how much it will cost after the promotion?E - Sorry, we can't do that, I'm not a doctor, I can't tell you about your prescription.- I've talked to other places and they've been able to give me an idea of how much it will cost based on my prescription.E - We've done XXX number of surgeries, why would you go to a place that would give you a price on the phone without a consultation. (basically implying that the other guys are unprofessional/unqualified)Etc...Stanford is $6k, IQ laser is $5k for lasik, $6k for smile, Ellis is $X???