Mann Eye Institute

5.0

12421 reviews

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Beb B. Via Yelp - South Austin Location

1 year ago

Picture this, I set my alarm for 8 am, it goes off, I say Eh I can snooze a couple a times and make it in time for my 9 am consultation. I wake up at 9:05. Well there goes your appointment Ben, and now you get to beat yourself up for taking up their time and business. I call Mann Eye Institute and Chris or Deborah at the front desk were so kind and let me know its okay and we can reschedule. I ask if there is any way to get in today. They said they would check even though they were booked up. They let me know I could get in at 10 am! I arrive and am greeted by Chris and Deborah at the front desk. They let me know that it is okay I missed my 9 am appointment and that they are glad Im here now. Very professional and nice, good vibes. After I wait for a short period of time, Elvia my tech comes and gets me. Let me tell you, she is a master at her craft and guides me through each of the machines, letting me know about what each of them do. I commented about her glasses after she said her husband had Lasik, and she said shes getting Lasik tomorrow. Im excited for her. Very friendly and professional. Next up, after waiting for a short period of time again (remember I missed my original appointment), Im taken back to see Dr. Cessac. She just had a cool vibe about her, the kind of vibe that let me know I could relax and be myself. Again, just so cordial and professional, guiding me through each step and giving me some positive affirmations when doing the eye tests (even though I wasnt acing the tests). She was very patient as I went through the questions I had (didnt have my morning coffee, so took a while to remember them). Next, after waiting for a short period again I see Kim the counselor. Very affable, friendly, and professional. She gave me all the information I needed with a booklet about the doctors, the pricing, and the discounts (very reasonably priced). She answered any questions I had and let me know what to expect before, during, and after the procedure, giving me insight and details about the steps. Lastly, I was taken back to Chris Deborah at the front desk again, which was a nice treat as I enjoyed their presence and chatted a little bit. The consultation was free and they let me know again not to worry about missing my original appointment. This place has an awesome staff, so professional and so friendly! One of the best places if not the best place I have checked out and I would definitely recommend them to anyone considering getting Lasik. If you are considering Lasik, even just a little bit, do yourself a favor and just schedule a consultation (its free) with Mann Eye Institute, their staff will impress, you will have an awesome experience, and the staff will win you over. Thank yall so much for this morning! I am not getting paid or getting any discounts for this review, this is just my experience.

Brenda Taucher Via Google Business Profile - Katy Location

1 year ago

My appointment was 3/20/23. It has been a month. I usually get these a lot sooner.All of my visits are great. Very little waiting. The staff is very attentive and professional. I definitely recommend Mann Eye in Katy.

Kathy Freed Via Google Business Profile - Jennifer Melton, MD

1 year ago

Very pleased with the eye surgery and always a delight pleasant visit.

Justmine Mine Via Google Business Profile - Jennifer Melton, MD

1 year ago

Everyone was very polite and professional. The Dr. was awesome.

Robert Burford Via Google Business Profile - Fannin Location

1 year ago

Excellent care, great staff, beautiful building and taken care of very well. Doctor Mohsenin was very informative at each step of my treatment.Debbie Rider has been extremely helpful from the beginng.