Mann Eye Institute
5.0
13656 reviews
5.0
13656 reviews
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    Google Business Profile
    Barbara Bender Via Google Business Profile - Alex Hacopian, MD
    Very nice, professional, informative.
    Google Business Profile
    William Sober Via Google Business Profile - Humble - S. Memorial
    Google Business Profile
    Amanda Hodges Via Google Business Profile - South Austin Location
    Excellent experience. From the first phone call to post-op, customer service was amazing. The procedure was quick, I was well informed and Ive had great results. I could read the clock on my wall when I woke up from the post-op 4 hour nap. Amazing!!
    Facebook
    Tim Thornton Via Facebook - South Austin Location
    Great doctor(s) and horrible billing department who tells you one thing and then comes back later with new bills and when you try to talk to them about the bill, they want to explain the insurance procedure to you. We understand insurance, but when you don't know what insurance is going to cover--DON'T TELL THE CLIENT THAT INSURANCE HAS TAKEN CARE OF EVERYTHING ELSE, ONLY TO COME BACK A MONTH LATER WITH A NEW BILL. And if you don't listen to the insurance billing process repeatedly--they have no problem hanging up on you "on a recorded line". It doesn't matter if it is recorded, because no one in management is listening to the recordings. It's just something they have to do or say--I'm not sure which. It's not so that they can learn and change their customer service procedure. So, Great doctor. Terrible sense of customer service.
    Yelp
    Roberta D. Via Yelp - Baytown Location
    I've come to this office for over 30 something years. And my family will still continue.. great service always.
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    +1(180) 069-8474