Mann Eye Institute
4.7
11763 reviews
4.7
11763 reviews
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    Sudharma Karunaratne Via Google My Business - Fannin Location
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    Barbara Bender Via Google My Business - Alex Hacopian, MD
    Very nice, professional, informative.
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    William Sober Via Google My Business - Humble - S. Memorial
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    Amanda Hodges Via Google My Business - South Austin Location
    Excellent experience. From the first phone call to post-op, customer service was amazing. The procedure was quick, I was well informed and Ive had great results. I could read the clock on my wall when I woke up from the post-op 4 hour nap. Amazing!!
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    Tim Thornton Via Facebook - South Austin Location
    Great doctor(s) and horrible billing department who tells you one thing and then comes back later with new bills and when you try to talk to them about the bill, they want to explain the insurance procedure to you. We understand insurance, but when you don't know what insurance is going to cover--DON'T TELL THE CLIENT THAT INSURANCE HAS TAKEN CARE OF EVERYTHING ELSE, ONLY TO COME BACK A MONTH LATER WITH A NEW BILL. And if you don't listen to the insurance billing process repeatedly--they have no problem hanging up on you "on a recorded line". It doesn't matter if it is recorded, because no one in management is listening to the recordings. It's just something they have to do or say--I'm not sure which. It's not so that they can learn and change their customer service procedure. So, Great doctor. Terrible sense of customer service.
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    +1(180) 069-8474