Mann Eye Institute

4.7

11767 reviews

10482

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Abigail G. Via Yelp - South Austin Location

7 years ago

Mann Eye Institute was very professional and after my LASIK surgery yesterday, I can see 20/15. I had originally gone to another well known and highly recommended office (Dell) but the staff there was a little snarky and didn't even begin to compare to Mann Eye. When you walk in the door, the staff gives you their immediate attention with a genuine smile. Some other reviews mentioned they felt Mann was a money making machine but I truly felt they cared for each individual that walked in that door. The surgery was quick and painless. Dr. Mann and another doctor even walked me through what was happening in the surgery (I asked), although my memory is a little fuzzy from the Valium. They give you a pink stuffed elephant and warm blanket to hold which was a really nice comfort. Everything was thorough and my post-op instructions were very organized and easy to follow. Dr. Mann even called me the night after surgery to check in. The price was comparable to most other places and I'd rather pay more for a better experience and an exemplary surgeon than go elsewhere to save a couple hundred dollars. Dr. Mann's flight was delayed the morning of surgery but they kept us in the loop and apologized for the delay. Because of their customer service in that scenario, they definitely still get 5 stars. They also make sure you are aware of the possible side effects and that there is never a guarantee for perfection, as with any surgical procedure. I appreciated the honesty and realistic view. My 1 day post op was fantastic, quick, and they even gave me muffins and orange juice which was a cute touch. As a nurse, I was incredibly wary and picky about the whole process but they were very professional, clean, and thorough. I'd definitely recommend them!

Sun M. Via Yelp - Sugar Land Location

7 years ago

Sounds cliche but my only regret is that I waited this long to get LASIK. The staff here is tremendous. There is no doubt why they are the best in Houston. From the reception, to the assistants, to Dr. Tan and Dr. Wright, this place is where you want to go for your eyes. They are more expensive than others but when it comes to your eyes, you don't want to trust anyone else. If you're thinking about it - just go in for a consult. There's no pressure and they give you all the options you have.