Mann Eye Institute
4.9
Katy Location
4.9
2182 reviews
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    2072
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    Google Business Profile
    Frank Steinhauer Via Google Business Profile
    3 months ago
    Google Business Profile
    Sherri Leon Via Google Business Profile
    3 months ago
    From the check in counter to the payment desk, everyone was kind, knowledgeable and helpful. Thank you!
    Google Business Profile
    Jacques Richard Via Google Business Profile
    3 months ago
    Well-equipped facility. Prices have jumped! Prices need to go down with inflation.
    Google Business Profile
    John Herzog Via Google Business Profile
    3 months ago
    I have never worn contacts or glasses and stepped in to the Mann Eye Katy location about a week ago. I was anxious because I do not like things near my eyes and hadnt had my vision checked in years. It was somewhat of a New Years resolution to get my eyes checked. From the moment I checked in, I was greeted professionally by every member of the staff. Each person made it a point to ask if I had any further questions, walked me through the procedures, and helped coach me along the way. A week later, I had LASIK in both eyes by Dr. Wright and am now seeing much better than before. I didnt think my vision was terrible, but I didnt notice how bad it was until I was asked to read the screen. Now I am seeing things far away with clarity. Shout out to Melody and Dorothy for their guidance and expertise. Madison was also great with the coordination. I joke, but I would do LASIK again because of the excellent service I received at Mann Eye Institute in Katy
    Yelp
    Patricia T. Via Yelp
    3 months ago
    It's been officially one month ( and a day-- if we're really counting) since I've had lasik surgery. I really wanted to wait to see how everything turns out to finally be able to give my thoughts. So first, I love that you're able to communicate with a representative and do scheduling online. I was able to get in for my consultation the same day. Because they were able to have me come in the same day, I thought it'd be empty-- oh I was wrong. The buiding is huge and there were a ton of people waiting. Because this was a free consultation, I thought I was just going to a conversation with the sugeron, he takes a look at my eye, and then we call it a day. Oh I was wrong. This place did the whole 9 yards-- a ton of testing and imaging with the tech, then the OD came and looked at my eye-- we talked and did some more testings, and then the surgeon came out, after looking through those imaging done earlier, tells me I am a good candidate for lasik and he examined my eyes again. Another staff then came in and asked what dates should would I be available for the surgery, and she answered a bunch of questions I had because I was so nervous about it. The day of the surgery finally came and as I was walking, one of the staff actually saw me and pulled me into the right building-- (they have two essentially one side for lasik, the other main for regular exams, etc) I was so surprised she even saw me, but it really shows how attentive the staffs over there are. I have to say, because I'm such a foodie--(hello, Yelp) I love this building a little bit more. They have a bunch of snacks and drinks for you and your designated drivers to munch on while you wait. Anyways, I get called in and I'm here still having major anxiety and the staff were so sweet trying to calm this mess of a wreck down which I very so much appreciate. The whole procedure took like 7 minutes. The worst part of the surgery is seeing the actual blade going through your eye but you can't feel anything because they put numbing drops on you and there's these things to hold your eye open. I was given an antibiotic drops, another drops for dry eyes, and a pair of shields to sleep in for the next 5 days. I had 3 post-op appointments total: the day after surgery, one week after, one month after. I recovered fine, just still having dryness. My right eye had some redness for about a week but you couldn't see it unless you were holding my eyelid up. The first two days or so there were some fluctuations(?) with vision. It'd only happen after waking up and it'd take a good few seconds to a minute for me to see-- was actually crazy to feel. Overall I had a very pleasant experience with Mann Eye! Every single staff that I had interacted with, whether it be the receptionists, the technicians, the ODs, surgeon-- everyone was great. The number one thing for me will always be customer service and when that lady that saw me heading towards the wrong side of the building and guided me in; that immediately just made so many points up. The only thing is that could be done better though-- while I know there are a ton of ODs in this building, I wish I could've seen one OD from the beginning to the end; just so that they know the history or rather journey. At the consultation it was one OD, right before the surgery begins was another OD, my first two post-ops was with the same OD. Now my third post-op I thought it was going to be with the same OD given the scheduler told me how Dr. Hann wouldn't be in on a certain day so I had to go in on another day, only to be seen by another OD in the end. No big deal because I'm used to seeing new ODs each time I come in. But it did bother me, the fact that I went out of my way to come in and be seen by her specifically and that did not happen. It was weird because I didn't even specifically request for her, because again, I am used to being seen by different ODs. The scheduler just told me how Dr. Hann isn't available on that original day I wanted and booked a different day and gave me HER buisness card too...so it just made it seem like all of my post-ops will be seen and done by her, but guess not. Another thing that would've been nice is if the surgeon could've checked up on the recovery process at least once. I saw him at the consultation and at the surgery day and that was it.
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    750 Westgreen Blvd. Katy, TX 77450
    https://www.manneye.com/locations-directions/katy-location/
    281.392.3937
    OR