Everyone was so nice from beginning to end. From the moment I stepped into the building, I was greeted warmly, and treated like, well-not just a "patient number" but as as someone in pain, and more importantly, as a person - and that continued throughout. Everyone was pleasant, helpful, and just genuinely seemed to be in a good mood-it was nice to hear "happy talk" and laughter in the clinic. It honestly helped to make me more comfortable. This was my second injection in a few weeks and I had the same experience both times.Even though I was in pain, I saw another patient checking in before me who seemed to be in more pain than I was. The reason I mention that is that, not once, was I made to feel like my pain was not as "real," or that my procedure was less important.Absolutely everyone, from the receptionist to Dr. Cooper (and Dr. Berg who did my first injection), to the MAs, to the anesthesiologist, to the nurses (and to whomever I may have left out), just made the whole experience go as smoothly and comfortable as possible.When I am nervous, I tend to make goofy jokes and people were joking right back with me, making me laugh. One lady (I don't remember her name), was joking with me as I was being wheeled into the procedure room. The last thing I remember, as I was going to sleep, was laughter, and that helped me to relax before my injection.I try to leave reviews, whether my experiences are good or bad, and I hope that everyone there will know how much they are appreciated.