Nothing but positive feelings about Doctor Royston and the other staff members I encountered in the office. Office is bright, clean, very pleasant. BUT, I was sent there for a diagnostic test only, not to become a new patient. Still, I had pages of online paperwork to fill out, and even more to sign or initial once there. It was annoying and time-consuming, and their system will not let you skip doing it. I am totally convinced that if I had not put the effort in to do the bulk of it online, I would have been required to do it all in the office on a clipboard. Since I was there for a test due to issues with my hands, that would not have been possible for me. So...great place, but they really need to create a MUCH more streamlined version of their paperwork for people coming in for a test only.