The visit itself was wonderful as usual. However, I needed some follow-up testing, and I needed to get it done on Saturday because of work. STT doesn't offer that at their in-house lab, but I've been able to have Ms Sarne (For lack of any other title) arrange it in the past with Quest who has a lab on 15th within a mile of my house with Saturday appointments. Got a text that orders had been sent so I sched for this morning. Got there, and they had no record of my orders, no e-mail was sent to me with orders, and no orders showed on my patient portal account. I'll schedule my visit again when I have printable and showable orders in hand, but I don't want to hear anything about being non-compliant with your painkiller protocol. Your system ought to let me get to any orders you have scheduled.