In office staff are great, but making and getting appointments is the worse, you can't get anyone to call you back. Dr. miller wanted me to have a MRI when he called me on Tuesday after my appointment, he said someone would get back me, I then called, left a message because whoever makes appointments does not answer the phone, message stated she would get back to me in 24 hours, it is way past that and no one got back to me. Doctor wanted the results for my appointment with him this Friday.